Job Description

Reporting to the General Manager, the Assistant General Manager is responsible for directing and controlling all aspects of store operations, including sales, customer service, reservations, recruitment, training, inventory management, accuracy of daily transactions, cash control, in-store merchandising, and staff development and motivation.

Roles & Responsibilities

Drive sales growth and promote the establishment.*
Ensure exceptional customer service and maintain product knowledge in line with company*
standards.*
Recruit, onboard, train, develop, motivate, and manage staff.*
Assist the General Manager with scheduling and daily team management.*
Support overall store operations, including transaction accuracy, inventory control, and store*
upkeep.*
Serve as the acting senior manager in the absence of the General Manager.*
This position will start as a combination of managing, with some serving or bartending.
Skills:

Ability to work in a fast-paced, dynamic environment*
Strong work ethic with a positive, energetic approach and attention to detail*
Commitment to driving sales and building/solidifying a customer base, while maintaining performance levels*
Ability to lead by example*
Excellent customer service and selling skills*
Excellent interpersonal, organizational, and communication skills*
Motivated and creative team player*
Strong training and professional development skills*
Ability to maintain a professional appearance, demeanour, and attitude at all times*

Job Type: Full-time

Annual Salary & Bonus : $54,000.00 - $59,000.00 per year

including

monthly performance bonus. This does

NOT

include any additional gratuities that could collected during serving or bartending shifts. Those will be supplemental to the above compensation.

Qualifications

Strong communication skills to effectively interact with staff and customers Proven customer service experience in a fast-paced environment Leadership abilities to manage and motivate a diverse team Problem-solving skills to address and resolve customer concerns Ability to multitask and prioritize in a dynamic setting Experience in the hospitality industry, preferably in a management role
Job Types: Full-time, Permanent

Pay: $54,000.00-$59,000.00 per year

Benefits:

Company events Dental care Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Application question(s):

Are you currently living in Calgary
Experience:

Assistant Manager or Supervisior: 1 year (required)
Licence/Certification:

ProServe (required)
Work Location: In person