Ticket & Product Sales Agent Housing Available

Whistler, BC, Canada

Job Description


Create Your Experience of a Lifetime!

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Come work and play in the mountains! Whether it\'s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

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With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
Job Summary:

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, lessons and Child Care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!

Job Specifications:

Housing: Currently Available

Expected Pay Range: $20.00 - $21.35 / hour

Shift & Schedule Availability: Full Time, Weekends and Holidays may be required;

Skill Level: High comfort level with windows-based systems, and handheld devices

Job Responsibilities:

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime

Communicate with guests via phone and email

Accurately and efficiently explain and process all resort products and services

Complete daily end of Shift pos/register audits

Be a part of a fun, professional, caring work environment

Ability to work in a faced paced environment while delivering exceptional experiences

Other duties as assigned

Job Requirements:

Ability to stand or sit for extended periods of time

Able to work outside

Comfortable working indoors for extended period of time

High School Diploma

Ability to lift 25lbs

Must be able to communicate fluently in English

Ability to work weekends and holidays

Ability to maintain a professional presence in the workplace and adhere to our appearance standards

A Ticket and Product Sales Resort Associate is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

Mountain Activities

Retail Rental operations

Food and Beverage Support

Ticket sales or scanning

Lift Operations

Base Area Operations

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 495438

Whistler Blackcomb

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Job Detail

  • Job Id
    JD2205531
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $20 - 21.35 per hour
  • Employment Status
    Permanent
  • Job Location
    Whistler, BC, Canada
  • Education
    Not mentioned