Job Description

We are looking for a TA Lead (Rare Diseases) to join our Customer Therapeutics (CT) team. You will be reporting to Senior Manager, Customer Therapeutics. BenchSci\'s vision is to help scientists bring novel medicine to patients 50% faster by 2025. We do this by empowering scientists to run more successful experiments with the world\'s most advanced, easy to use biomedical artificial intelligence software platform, thereby avoiding delays that slow the progress of medicine to clinical trials. Backed by F-Prime, Inovia, Golden Ventures, and Google\'s AI fund, Gradient Ventures, we provide an indispensable tool for more than 41,000 scientists that accelerates research at 15 top 20 pharmaceutical companies and over 4,300 leading academic centers. We\'re a CIX Top 10 Growth company, certified Great Place to Work\xc2\xae, and top-ranked company on Glassdoor.

The CT team works with our Go-To-Market stream to demonstrate the impact of our technology to all customers. Also, our team works with several CFTs, MDTs, and Product teams to help identify and address data gaps and improve on product capabilities, and also works with the Discovery team to improve our solutions. As a TA Lead, you will work with Scientists and Scientific Liaisons to provide scientific insights to support our client proof-of-concept case studies by extracting and analysing both internal and external data on BQ and the ASCEND applications, and collect feedback and define opportunities to improve our applications and ensure completeness of our libraries and therapeutic area coverage.

You Will:

• Be the subject matter expert and lead the projects in that specific therapeutic area, including working with the Scientists within the TA team to ensure scientific accuracy, and make sure deliverables are following business and customer needs
• Participate in the onboarding of new CT Scientists and share feedback and expertise with peers to support learning and improvement
• Lead comprehensive TA health assessments for incoming customers and work with the relevant teams on the Platform stream to address any gaps in data and product capabilities
• Be the project lead to support any data audits based on TA pressure tests, ML models, and data pipelines to identify deficiencies and propose next steps to improve overall data collection
• Independently identify and define main challenges for solutioning to satisfy product requirements outlined by the Product team
• Work with GTM and Sales teams to understand client commitments and to design strategies for demonstrating the impact of the platform.
• Work with the CFT Leads to lead development of strategies to improve the platform, including finding bugs, determine data coverage, and determining ways to enhance the platform experience for scientists
• Collaborate in knowledge sharing projects across different cross-functional teams with the CT team and broader Science team
• Keep up with current biomedical research to guide technology development
• Support improvements of UI/UX and data accuracy of the BenchSci platform

You Have:

• At least 1 year of experience working directly with scientific customers
• Experience in molecular biology and bioinformatic databases.
• PhD or MSc +3 years of relevant bench experience in life sciences (e.g, Molecular Biology, Microbiology)
• Experience using SQL, R/Python, Excel functions, and Colab notebooks to access, extract, and assess data from SoR and BigQuery database
• Experience planning and scheduling work to maximize productivity and solving open-ended tasks and developing data-driven solutions to novel problems
• Demonstrated project management abilities through project scoping, resource allocation, and prioritization to meet all requirements and delivery timelines
• Willing to switch gears quickly and refocus on new tasks and adjust plans and priorities
• Experience navigating and working with versatile teams and delegating responsibilities to achieve desired outcomes
• Experience providing mentorship and feedback through onboarding and peer review of other team members

Benefits and Perks:

An engaging remote-first culture

A great compensation package that includes BenchSci equity options

15 days vacation plus an additional day every year; plus company closures for 15 more days throughout the year

Unlimited flex time for sick days, personal days, religious holidays

Comprehensive health and dental benefits Emphasis on mental health with $2500 CAD* for Psychologist, Social Worker, or Psychotherapist services

A $2000 CAD* Annual Learning & Development budget

A $1000 CAD* home office set-up budget

A $2500 CAD*wellness, lifestyle and productivity spending account for employees

Generous parental leave benefits with a top-up plan or paid time off options

*Benefits are tied to Canadian dollar amounts and would be converted to local currency for those in other countries. Moving to local currency allotments in the future.

About BenchSci:

BenchSci\'s mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the world\'s most advanced, biomedical artificial intelligence software platform.

Backed by Generation Investment Management, TCV, Inovia, F-Prime, Golden Ventures, and Google\'s AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We\'re a certified Great Place to Work\xc2\xae, and top-ranked company on Glassdoor.

Our Culture:

BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they\'re the organization\'s beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning.

We value each other\'s differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement.

You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible. Learn more about our .

Diversity, Equity and Inclusion: We\'re committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. Learn more about our .

Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to .

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