Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What you'll be doing
As a CIBC Commercial Banking and Payments team member, the Test Analyst, Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing for platforms in compliance with established controls and standards. You will be part of payments QA technology team responsible to manage payment modernization initiatives. The role works in multiple technical areas to perform various assignments, employing diverse skillset. The Test Analyst, Quality Assurance, works cooperatively with others to achieve synergies and accomplish common goals, defining and documenting criteria for testing and presenting results to achieve established goals and objectives following the defined testing methodology. The role is often required to interpret policies, standards, and requirements to meet work objectives, developing and executing test cases, scenarios, and scripts using test tools to identify and verify result variances. In addition, the role seeks out new assignments to learn and develop, contributing valuable ideas for the team within defined parameters.
At CIBC, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed during your interview.
How you'll succeed

• Testing expertise - Lead the investigation and translation of business requirements into test cases. Design and manage end-to-end testing activities for various projects across the business. Use your expertise in software development testing to provide clients with quality products that meet business and system requirements.
• Leadership skills - Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify potential issues throughout all test phases and suggest possible improvements or enhancements.
• Project coordination - Identify obstacles or risks that may impact a project's timeline or success and provide regular status updates to the business. Keep the lines of communication open with stakeholders and escalate issues when necessary. Ensure that all test deliverables are received, approved, and aligned with your project's timeline, budget, and goals.

Who you are

• You can demonstrate experience with 2-3 years in manual testing preferably in banking. Experience with Testing norms, test case creation, test planning and execution. Experience with HP ALM and JIRA. It's an asset if you have knowledge or experience with automation testing. Agile or Scrum or QA or ISTQB testing certification
• You have a degree/diploma in Computer Science, Engineering, or related fields
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date 2026-03-31
Job Location CIBC Square Banking Centre
Employment Type Regular
Weekly Hours 37.5
Skills Analytical Thinking, Customer Service, Information Technology (IT), Project Coordination, Quality Assurance (QA), Software Testing, Systems Integration, Test Case Development, Test Scenarios, Work Collaboratively

Skills Required