Job Description

Job Summary

BNC, Alberta's largest independent chemical solutions provider is looking for a dedicated, career oriented, customer focused individual to fill the role of Territory Service Representative. This role involves regular, and emergency service calls for a wide variety of commercial dishwashing and chemical dispensing systems.

Essential duties and responsibilities

Regular scheduled site visits with customers to ensure proper function of commercial dishwashers and chemical dispensing equipment. Preform needed repairs and preventative maintenance of equipment. Inventory and order of chemical product for customers ensuring proper levels are maintained. Effectively communicate with customers any issues arising during service visit both in person and through written service reports. Manage territory routes according to established schedule, including number of stops per day/week. provide effective administration of customer orders, inventory and invoice collection as needed. Build and maintain a positive customer relationship through timely, effective communications. Provide special and emergency service in a timely fashion to ensure maximum service and customer satisfaction. Maintain a positive, professional attitude at all times when dealing with customers and staff. Prospect for new clients and expand our presence within the hospitality, commercial and industrial sectors.

Education and experience

Accredited high school diploma, trade school or GED. Preference will be given to those candidates with experience in a mechanical serv roll with related customer support Related experience in repair and maintenance. Clean drivers abstract.

Essential Skills

Mechanical aptitude. Good diagnostic skills. Proficient with hand tools and electrical test equipment. Basic electrical knowledge. Ability to problem solve both mechanical and customer related. Ability to learn new technology and repair and service procedures.

Other skills and abilities

Strong interpersonal skills. goal and detail oriented. ability to work with little or no supervision. willingness to learn new skills. Professional appearance and demeanor. Ability to find and develop new customers. Desire to learn and share new ideas. Ability to work out of town for up to one week at a time.

Benefits

Full use of a company vehicle. Comprehensive benefit package. RRSP matching after one year. All necessary tools, equipment and parts provided A competitive starting wage growing into a salary plus commission structure. A fully supportive, inclusive work environment.

Schedule

Monday - Friday Rotating on call schedule.
Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Dental care Extended health care Life insurance RRSP match
Work Location: On the road