Job Description

Job Summary
We are seeking a hands-on Territory Service Manager to establish a professional relationship with dealer personnel and the customers, to reflect a positive company image while carrying out Bourgault Service department and customer satisfaction objectives. This position may be based out of St. Brieux, Sk. or remotely. The successful applicant must live within Central/Southern Saskatchewan in the territory.
Responsibilities

• Provide dealer/customer support on all Bourgault products, for the assigned territory - this will require periods of travel. (potentially 30-40+ nights away from home/year due to work requirements)
• Provide dealers/customers with technical assistance through phone inquiries and on-call/after-hours support.
• Provide dealers/customers with on-site technical assistance.
• Provide Bourgault engineering/marketing with feedback from dealers/customers.
• Provide dealer/customer training on all Bourgault products.
• Communicating and enforcing the procedures and policies identified in the Bourgault Warranty Policy Manual to the dealer/customer.
• Provide support at trade shows, demonstrations, and training seminars where product knowledge and specialized skills are an asset.
• Provide expertise in the development of training resources for the dealer network and customers - (Bourgault University)

Academic/Education Requirements

• A post-secondary degree or diploma in a mechanically oriented course will be considered an asset, however equivalent experience in the agriculture industry will also be considered.
• 2-4 years of agriculture related experience

Required Skills/Experience

• Must have a solid understanding of customer relation concepts along with an understanding of current agricultural practices in western Canada.
• Excellent written and oral communication skills and must be capable of public speaking.
• Experience in a dealership, service tech or farming role would be beneficial
• Mature, self-motivated and responsible.
• A team player.

What Bourgault Has to Offer

• Competitive, performance-based pay.
• Health & Dental benefits and a flexible Health Spending Account.
• Company-matching Retirement Savings Plan.
• Company-wide profit-sharing plan.
• Bonus as per company policy.
• Annual Personal Protective Equipment allowance.
• Free on-site fitness centers.
• Comprehensive Health & Safety Program.
• Regular staff BBQs, holiday parties, and employee appreciation events!

Wage Range
$33.92 - $55.97 - Starting wage is dependent on experience.
About Us
Bourgault Industries is a leading global manufacturer of technologically advanced seeding & tillage equipment, with headquarters in Saskatchewan. Our mission is to design, manufacture and distribute the highest quality, most durable, and reliable farm equipment in the world, that meets and exceeds the expectations of our valued customers.
We are committed to the continuous development of our team members and innovation in developing our products. We recognize that our employees are the backbone of what we do and the important role they play in contributing to our success.
CLOSING DATE FOR APPLICATION IS:
October 31, 2025 @ 5:00 P.M.
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Skills Required