Alberta, Canada
Job Family Group: Commercial and Retail
Worker Type: Regular
Posting Start Date: June 24, 2023
Business unit: Downstream
Experience Level: Experienced Professionals
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Position Purpose
A Territory Manager (TM) role is one of the most exciting and fulfilling roles in Shell Mobility (formerly Shell Retail). As a TM, you will be part of the Mobility Sales and Operations team that manages a group of Retailers in a Territory within a defined geographic location. On average the Territory will consist of 15-25 service stations. You will act as the CEO of your assigned Territory. You will have the opportunity to directly influence bottom-line results at the Shell Retail Site level. We are looking for a customer-centric, passionate, and results-driven individual who will embody Shell\xe2\x80\x99s values and principles daily. We are looking for an individual with strong knowledge of Convenience Retailing and 4P (Price, Product, Placement, Promotion) execution.
As a Territory Manager, you will be responsible for managing the relationship between Shell Canada and our Retail Business Partners. You will work to enable the safe and ethical delivery of Sales, Profitability and Operational Excellence Key Performance Indicators within the Territory by coaching and counseling Retail Business Partners. You will spend most of your time in the field at Retail sites which will require you to travel within your territory and may include overnight trips.
This exciting position will set you up for great career development opportunities within the Mobility Organization. Within this role, you will develop stakeholder management and business development competencies.
Accountabilities:
Maximize profitability by growing higher margin Convenience Retail categories, and minimizing costs
Embody and support the organization\xe2\x80\x99s journey towards the Goal Zero Ambition (no harm, no leaks across all our operations) at Retail sites by coaching and counseling Retailers to follow proper HSSE protocols
Review and manage site level performance, identify gaps, and implement action plans to deliver results
Ensure proper execution of the Shell Customer Value Proposition (Marketing, HSSE, Loyalty and Convenience Retail) at each site including consistent delivery of the Shell Customer Commitment
Lead Retailer Recruitment and Selection efforts to support the development of a robust Retailer pipeline
This role requires the TM to be based in Saskatoon or Regina, SK (within 40 km of either city centre). Travel could be up to 25% depending on the territory the TM is managing and the time of the year (Annual meetings or Training and Development).
Skills & Requirements
Must have legal authorization to work in the Canada on a full-time basis for anyone other than current employer
Bachelor\xe2\x80\x99s degree is preferred
Minimum of five (5) years\xe2\x80\x99 work experience in a similar role
Evidence of strong leadership attributes (Authenticity, Collaboration, Performance, Growth) and adherence to core values (Honesty, Integrity, Respect for People)
Maximize Performance by engaging and inspiring internal and external Stakeholders
Self-starter and results oriented. Strong past performance and track record for delivery and commercial acumen
Ability to approach activities with a learner mindset
Ability to respond quickly to changing priorities and multiple parallel activities
Valid driver\'s license required, Shell vehicle will be provided
Ability to be mobile within the territory including overnight trips
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