Job Description

No Relocation Assistance Offered
# 153297 - Toronto, Ontario, Canada

The Hills Territory Manager (TM) is responsible for managing an account base of veterinary clinics and specialty pet retail stores . The TMs focus is building net sales, product mix, share of market and Hills product endorsement (BRMO) within those clinics and stores. The TM will need to stay abreast of the competitive climate in the assigned territory to ensure appropriate actions take place to drive the business. TMs will provide a direct interface with veterinary professionals at the practice level to ensure the highest levels of veterinary endorsement (BRMO) for Hills brands. Ensure Hills is the strategic partner of choice in the assigned clinics and gain professional and business support to grow sales. TMs will provide a direct interface with specialist pet retail operators at store level to ensure optimal execution of Hills 6Ps. Ensure Hills is the strategic partner of choice in the assigned stores and gain business support to grow sales.

Product Knowledge

• Develop and maintain high standards of knowledge in small animal nutrition, Hills and competitors products through company training and self-study

Territory Management

• Achieve territory sales targets
• Plan and execute call value (coverage, frequency, productivity) for the territory, based on account classification and required activities
• Timely call reports and record maintenance for the territory
• Review potential of accounts within the territory (every year)
• Promptly identify new accounts and secure strong presence and endorsement for Hills brands
• Maintain accurate records in the Hills reporting system
• Leverage all Company available tools to drive execution (HIPP, Product POS, Detailing material, Staff Feeding, VIP Market, Sampling, Trial, Product Distribution drive, etc.)

Clinic / Store Business Development

• Develop deep knowledge of the customers business and organization; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the assigned territory.
• Maintain regular contact with Health Care Teams (HCTs) / store personnel and key influencers.
• Provide best in class professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key stakeholders in specified practices and stores.
• Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both Hills and the customer, resulting in BRMO leadership and superior 6P execution in clinics and stores.

Implement commercial activities to ensure:

• Awareness, full distribution and active endorsement by the veterinary profession of Hills products and services in all core disease categories (clinic).
• Full distribution, excellent visibility and active endorsement of Hills products by the store staff.
• Rapid acceptance, endorsement and distribution of new products.
• Establishment of shelf space and adequate inventory within each clinic/store.
• Establishment of merchandising and practice protocols to Hills standards.
• Increase recruitment of new users to Hills brands (e.g. active recommendations, trial programs)
• Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the needs of customers and Hills overall commercial objectives

Business & Financial Management

• Monitor achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate.
• Manage the assigned budget and ensure timely and accurate submission of payment requests.
• Timely and accurate submission of T&E expenses.

Meetings & Conferences

• Represent Hills at meetings/conferences e.g. Trade shows, Local and National meetings, Client Meetings, Clinic/Store Special events.
• Keep abreast of trends and of competitive activity in both the veterinary profession and pet retail environments and share this information with the Head Office in the appropriate forums

Required qualifications:

• Bachelors Degree required, (B.S. in biology, chemistry, health-related, nutrition, animal science or Business Administration or a relevant field is preferred)
• Previous sales experience (veterinary industry, pharmaceutical company or nutrition company preferred)
• Valid drivers licence required.

Preferred qualifications:

• Licensed DVM (Veterinary Medicine) or RVT (Animal Health Technician/Technologist)
• Excellent interpersonal and communication skills ( written and verbal )
• Strong selling skills. Ability to persuade, negotiate and close.
• Excellent skills in time management, planning and managing budgets.
• Proficient computer skills in Google Suit and ability to learn company specific tools & programs.
• Flexible Work Hours
• Ability to lift up to 50 pounds

Travel Requirements Expected percentage of travel: Up to 25%

Expected percentage of time in Field: 90%

#LI-Hybrid

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets! At Hills we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills\' mission is to help enrich and lengthen the special relationships between people and their pets.

HILL's Prescription Diet therapeutic pet foods, HILL's Science Diet and HILL's Ideal Balance wellness pet foods are sold worldwide. Hills is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries. To learn more about Hill's and Colgate, please visit and , or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

Colgate-Palmolive