Job Description

Experienced Terminal Manager for our Quebec City Terminal

Must have experience with End Mile Deliveries

Responsibilities:

Manage Inbound / Outbound movement of freight Manage Cross-Dock and Sortation Processes Review volumes in established routes daily to balance workload, audit drivers and terminal processes Maintain relationships with key customer contacts involved in the day to day operations of their business Maintain regular reporting to head office Provide metrics to Customers daily to maintain level of performance Contribute and maintain a successful, safe, team environment Assessing problem areas or areas that require improvement and identify solutions utilizing other departments and management Run continuous improvement initiatives to offer "Best-in-Class" services and procedures Provide timely, accurate, and thorough Performance reviews

Requirements:

Previous experience managing teams in the Transportation industry Experience in small parcel delivery Strong leadership and motivational skills Ability to work with minimal direct supervision Good communication skills both verbal and written Goal oriented, with a strong desire to achieve results Have the ability to plan / organize, prioritize and multi-task in a fast pace environment Trouble shoot problems / issues and perform tasks in a cohesive manner Detail oriented and excellent organization and planning skills Knowledge in Health and Safety Forklift experience Manage building maintenance / operations costs Sound computer skills

Working Conditions:

This position is based in a professional office setting and involves regular use of standard office equipment. Occasionally, minimal travel to other FastFrate locations may be required.



Consolidated Fastfrate is compliant with all laws in providing accommodation to persons with disabilities and provides an accessible environment. We will accommodate persons with disabilities during the recruitment and assessment processes and persons with disabilities will be accommodated on hiring and during employment. Should you require accommodation, please do not hesitate to request it.

Precision Parcel & Package Deliveries

, une division de

FastFrate

, fournisseur de services du port a la porte avec des installations d'un ocean a l'autre, du Canada aux Etats-Unis et au Mexique, et etabli a Montreal depuis plus de 60 ans, s'est maintenant implante a

Quebec

.

NOUS RECHERCHONS UN SUPERVISEUR EXPERIMENTE POUR LE TERMINAL DE LIVRAISON FINALE - QUART DE SOIR !

Poste : Superviseur de terminal - Ville de Quebec

Resume du poste :

Ce poste implique la gestion operationnelle complete d'un centre de transbordement et de sous-traitants independants dans un environnement dynamique. Notre client offre la livraison gratuite le lendemain, et notre mission est de le faire mieux que quiconque. Le titulaire du poste relevera du

gestionnaire de terminal

a Quebec, QC.

Responsabilites :

Examiner quotidiennement les volumes des routes etablies pour equilibrer la charge de travail, auditer les chauffeurs et les processus du centre; Accompagner occasionnellement les chauffeurs pour des audits et/ou effectuer des livraisons directement; Maintenir des relations avec les contacts cles du client impliques dans les operations quotidiennes; Assurer un rapport regulier au siege social; Fournir des indicateurs de performance quotidiens aux clients pour maintenir un niveau de service optimal; Contribuer a un environnement d'equipe securitaire et performant; Motiver et developper l'equipe, en identifiant les meilleurs talents; Faire respecter les processus par les sous-traitants/chauffeurs; Aider a identifier les problemes ou les opportunites d'amelioration, proposer des solutions et collaborer avec les autres departements pour lever les obstacles; Mettre en oeuvre des initiatives d'amelioration continue pour offrir un service de classe mondiale ; Resoudre les plaintes et repondre aux questions des clients concernant les services et procedures; Fournir des evaluations de performance precises, ponctuelles et completes;

Connaissances et competences requises :

Experience prealable en gestion d'equipes dans l'industrie du transport; Experience en livraison de petits colis (un atout); Solides competences en leadership et en motivation; Oriente vers les resultats, avec une forte volonte de reussir; Excellentes competences en communication (ecrite et verbale); Capacite a planifier, organiser, prioriser et gerer plusieurs taches dans un environnement rapide; Aptitude a resoudre efficacement les problemes et a travailler de maniere coherente; Sens du detail et excellentes competences organisationnelles; Maitrise des applications Microsoft (Word, Excel, Outlook).







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