Job Description

JOB DESCRIPTION

Ontario Shores Centre for Mental Health Sciences requires an experienced Secretary to join our Outpatient Scheduling and Resource Team (OSRT). This team works collectively to provide excellence customer service and secretarial supports for outpatient clinics and patients.



The OSRT Secretary will provide a range of duties to our outpatient programs. Key responsibilities include (but are not limited to):


Greeting and registering patients Booking follow-up appointments Providing word processing services to support outpatient teams Supply management Coordinating and booking appointments and groups Waitlist management Responding to telephone inquiries Maintaining multiple calendars Compiling statistical information and maintaining databases Maintaining accurate attendance records for payroll submission

Please Note:

All secretaries in OSRT, must have the ability to work in all outpatient programs using this service, including off-site locations

Requirements:

Completion of Grade 12 or recognized equivalent
Secretary/Medical Office Administration Diploma strongly preferred 3 years secretarial experience in a hospital or medical clinic environment. Knowledge of office procedures and guidelines Intermediate to expert working knowledge of Microsoft Office Suite computer skills Experience with scheduling and maintaining attendance records Proven ability to work effectively as part of a team Proven excellent interpersonal skills and effective oral/written communication skills. Demonstrated excellent organizational, time management, prioritization, analytical, problem-solving, and conflict resolution skills. Demonstrated planning and coordinating abilities. Demonstrated ability to work with minimal supervision. Ability to perform the physical demands of the position and maintain good attendance Experience in a mental health environment an asset. Experience with Meditech 6.0 and Ontario Telemedicine Network platforms strongly preferred


Link to OPSEU Wage Table -

This position is part of the OPSEU bargaining unit

This is a 1 year contract.

Job Posting Closing: August 29th 2025, please note any applicants after this closing date will not be considered.