Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Site: St. Joseph's Care Group Facilities - St. Joseph's Heritage
Address: 63 Carrie St
City: Thunder Bay, Ontario
Status: Temporary Full-Time - until approximately December 9th , 2025
Hours: Monday 16:30-00:00, Tuesday, Wednesday, Thursday 00:00-08:00
OT Method: Employment Standards Act
Pay Rate: $19.80/ hour after completion of site training
Internal Posting Date: 9/12/2025
Internal Closing date: 9/18/2025
External Closing Date: 10/10/2025
:

• Working on assigned shifts, you will provide proactive and reactive security patrols and

response to incidents.

• Display excellent customer service skills and be able to work with people who are under

stress or in need of medical assistance.

• In this role, it is essential that you are physically fit and able to stand and walk for long

periods of time.

• You will be required to operate the Switchboard duties including call handling, dispatching,

monitoring of building alarm systems and CCTV.

• Perform a variety of preventative and reactive duties to include, but not limited to interior and

exterior patrols within the hospital as well as exterior of all buildings and areas of the
organization.

• Provide Use of Force/Restraint as required and directed under the Mental Health Act
• Provide security escort service to staff and visitors as requested.
• Daily lock and unlock of facilities.
• Provide motor vehicle assistance to staff and or visitors as required.
• Accountable for keeping accurate logs and notebook entries of all shift activity and calls for

service.

• Accountable to write accurate reports upon investigations or reportable occurrences in timely

manner upon completion of occurrence.

• Investigate and follow-up of incidents, report writing, door opening requests, CCTV camera

reviews.

• Security Guards shall warn persons of rule infractions or violations, and apprehend or evict

violators from premises, using force when necessary.

• Responsible for all office duties (i.e. ID badges, key distribution, lost and found etc.)

Requirements:

• Diploma in Police Foundations, Protection Security & Investigations, Border Services, or

Criminology is preferred

• Valid First Aid and CPR Level C Certification
• Valid Ontario Security Guard License
• 2 Step TB Skin Test
• Proof of double COVID-19 Vaccination
• Proficient in English, both written and oral
• Vulnerable Sector Check

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and

across diverse cultures.

• Must be able to communicate clearly with clinical staff, and the general public while

conveying professionalism and authority at all times.

• Able to maintain a professional composure when dealing with unusual circumstances and

people under conditions of urgency and in pressure situations.

• Write clear, concise, and legible reports.
• Communicates any concerns/issues with Site Coordinator.
• Must be able to work with patients with addiction and mental health crisis

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

Successful completion of the following requirements provided by Paladin are mandatory
prior to placement:
1. Management of Aggressive Behavior
2. Use of Force
3. Additional courses as assigned
This is a Temporary / Seasonal position, working 2nd Shift.
Number of openings for this position: 1
Education Requirements (All)
College/University Education
Certification Requirements (All)
Standard First Aid, CPR Level C
Valid Ontario Security License
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
This is a Temporary / Seasonal position
Relocation is not required and travel is not required
Number of Openings for this position: 1

Skills Required