Job Description

We currently have a permanent full-time opening for a Telephone Adjuster - Auto in our Edmonton office. This role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following:

What You'll Do:

Confirming coverage is in place and applies to reported claims; Obtaining recorded statements; Verifying entitlement to coverage, determine liability, explaining coverage and claims process to insureds and claimants; Calculating entitlements and issuing payments on a timely basis; Negotiating total loss settlements, disposal of salvage and documenting all activity; Identifying questionable claims; Liaising with brokers and underwriters and other industry personnel; Arranging repairs and rentals; Various other duties as required.

What You'll Bring:

Ability to negotiate and critical analyze data and be decisive. Exceptional problem-solving skills and ability to take on challenges. Possess highly developed organizational, time management and interpersonal skills. Strong written and verbal communication skills. Post-secondary diploma or degree and/or working towards a CIP/FCIP designation would be considered an asset. Guidewire experience would be considered an asset. A minimum of 2 years' experience dealing with auto claims would be ideal.

What You'll Experience:

Competitive base pay with annual bonus eligibility Healthy work-life balance including a day off every 4 weeks Matching contributions to your Registered Pension Plan Personal insurance reimbursement Social events held throughout the year Celebration of your team's achievements each year with an annual staff appreciation event A career in a stable and essential industry, at a company with an exceptional corporate culture and opportunities for professional development and advancement

Why Peace Hills:

Peace Hills General Insurance Company has been serving Western Canada since 1982 with home, auto and business insurance products. Our head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. We currently employ over 300 staff who work with more than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.

Peace Hills is proudly owned by the Samson Cree Nation, and it is through Wahkotowin - a Cree word that means "kinship" and the interconnectedness of all beings - that we are and continue to be a respected insurer that provides creative and responsive solutions.

Job Types: Full-time, Permanent

Benefits:

Casual dress Company events Company pension Employee assistance program RRSP match Tuition reimbursement Vision care Wellness program Work from home
Work Location: In person