IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.
As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required) from the Ontario Ministry of Health website or other authorized source. An individual is fully vaccinated if they have provided proof of vaccination in the form of a receipt from COVaxON (the Ministry's provincial system for COVID-19 vaccination information) and 14 days have elapsed from the final dose. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement.
Position Summary
Telecommunications Operator, Comm System Support , Information Services
The Telecom Operator is part of the 24-hour Switchboard and Locating Centre and as front-line staff: receives internal and external emergency calls, initiates emergency response (such as codes), pages a variety of hospital services, operates a computerized telephone console and as well as a variety of communications hardware and software and administrative duties as assigned.
Your goal in this position is to operate the Hospital switchboard. You have knowledge of telephone communications and accurate keyboarding skills. You have strong interpersonal skills and ability to communicate with the public and staff, to work in a fast-paced environment and to work effectively in a team environment. You have strong organization skills and excellent command of spoken and written English and French as an asset. teaching and learning and/or transforming care through research and innovation. This position supports the Hospital's academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
On a practical level, you will
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