Job Description

As a global seafood company, Cooke has operations in North America, Europe, South America, and Australia. Our company's success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area's economy and sense of community.
Kelly Cove Salmon, a division of Cooke, is seeking a detail-oriented and experienced Technology Support and Digital Forms Administrator professional to join our growing team in Blacks Harbour, New Brunswick.
The Role: We're looking for a highly organized and software proficient individual to manage and support mobile devices and digital forms used by staff across multiple regions. This role is essential in ensuring smooth daily operations, providing frontline support, and maintaining communication tools and reporting systems.
Key Responsibilities:

• Provide daily support for mobile devices (iPads, phones) and related technical issues.
• Assist staff across regions with setup, troubleshooting, and training on mobile tools.
• Manage and update digital forms using platforms such as Pronto Forms.
• Maintain accurate contact lists and ensure reports are current and well-organized.
• Upload and organize digital forms within internal systems.
• Prepare and distribute monthly phone bill reports.
• Coordinate with technicians on tracking systems and other technical tools.
• Support the onboarding of new users with mobile technology and tools.

Qualifications:

• Strong organizational and communication skills.
• Experience with mobile devices and basic technical support.
• Experience with Pronto Forms or similar digital form tools.
• Ability to troubleshoot common technical issues and liaise with vendors when needed.
• Proficient in Microsoft Office and SharePoint.
• Comfortable working independently and managing multiple tasks in a fast-paced environment.

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.
Benefits Package:

• Health Benefits: Includes coverage for dental, vision, and extended medical care.
• Insurance: Life and disability insurance are provided for financial security.
• Support Services: Access to an Employee Assistance Program (EAP).
• Financial Planning: Opportunity for RRSP matching to support your retirement savings.
• Time Off: Paid vacation, holidays, and sick leave for work-life balance.
• Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
• Career Development: Professional growth opportunities and avenues for advancement.
• Perks: Employee discounts on company products or services.

If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.
The Why
Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.
NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.