Job Description

It's not a package. It's a promise.
As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it's all possible because of our people. So, whether you're looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
Description
We are seeking a strategic and hands-on Technology Manager to lead our Identity and Access Management (IAM) and Privileged Access Management (PAM) initiatives across the organization. This role will be responsible for overseeing identity governance, access controls, and privileged account security, while also developing a forward-looking strategy for Customer Identity and Access Management (CIAM) in collaboration with application teams.
Location: Mississauga, Hybrid
Reports To: CISO
Direct Reports: 1-3
Key Responsibilities

• Lead and manage enterprise-wide IAM and PAM programs, ensuring secure and compliant identity lifecycle processes.
• Develop and execute a strategic roadmap for CIAM, aligning with industry standards and business needs.
• Collaborate with cross-functional stakeholders to drive adoption and integration of IAM solutions.
• Oversee onboarding and offboarding workflows, access provisioning, and role-based access controls.
• Implement automation and AI-driven enhancements to IAM processes for scalability and efficiency.
• Manage and mentor a small team of IAM professionals (1-3 direct reports).
• Drive change management initiatives to support IAM transformation across the organization.
• Ensure compliance with internal policies and external regulations related to identity and access.

Qualifications

• Bachelor's degree in Computer Science or related field (or equivalent experience).
• Proven experience managing IAM, PAM, CIAM, and IAM governance solutions.
• Minimum 3 years of experience as an IAM Manager.
• Minimum 5 years of experience in Information Security or IAM.
• Strong stakeholder management and communication skills.
• Demonstrated success in leading teams and managing change across complex environments.
• Deep understanding of IAM process workflows including user onboarding/offboarding.
• Experience with automation and AI technologies in IAM is highly desirable.

Preferred Skills

• Certifications in IAM/PAM technologies (e.g., CISSP, CISM, Microsoft, Okta, SailPoint).
• Familiarity with cloud identity solutions and zero trust architectures.
• Experience working in regulated industries or with compliance frameworks (e.g., ISO, NIST, GDPR).

POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Chief Information Security Officer
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution ("AI Tool") to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact:
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

Skills Required