Job Description

POC: RSR MSP
Job Title: Senior Program Manager
Experience Level: Level 4 (advanced): 7-15 years
Job Level: FTC
Location: Montreal (Day 1 onboarding onsite / in office presence 3x week)
:
Enterprise Technology and Services ("ETS") delivers shared technology services supporting all the Firm's business applications and end users. ETS is focused on enabling the Firm to manage its global businesses and clients with market-leading technology platforms that are resilient, secure, smart, fast, flexible, and efficient.
The ETS Portfolio Governance & Delivery ("PGD") team oversees the strategic alignment, execution, and governance of key initiatives, ensuring they deliver value, meet organizational goals, and adhere to compliance and risk standards, while also managing and facilitating cross-functional alignment and dependency management.
We are seeking an experienced Program Manager to lead, oversee, and drive the delivery of high-impact programs within our portfolio. This role requires a seasoned leader who can manage multiple complex programs, ensure strategic alignment with corporate objectives, and optimize resource allocation across projects.
Responsibilities:

• Strategically manage and oversee the planning, prioritization, and alignment of multiple programs to ensure they support organizational goals and are consistent with the overall corporate strategy.
• Serve as the primary point of contact for senior-level updates, offering strategic insights into program performance, resource allocation, and long-term planning.
• Lead the delivery of critical programs, ensuring they are completed on time, within budget, and in accordance with established risk parameters and key performance indicators.
• Facilitate and coordinate cross-functional teams, resources, and stakeholder engagement to ensure successful program deliverables, manage dependencies, and achieve strategic objectives.
• Proactively monitor program interdependencies and conflicts, ensuring swift resolution and alignment with broader business goals.
• Act as a strategic advisor to program teams, providing expert guidance on governance standards, risk management, and effective problem resolution.
• Engage with executive leadership and key stakeholders to prepare and deliver detailed, high-level presentations and reports that clearly communicate program progress and outcomes.
• Oversee program financials, including budget management, cost tracking, and financial forecasting.
• Champion governance standards across all programs, embedding best practices for reporting, compliance, and risk management.

Requirements:

• Proven work experience (10+ years) in program management, with demonstrated capability in managing complex, cross-functional projects
• Strong strategic mindset with the ability to oversee a diverse portfolio of programs / projects and align with organizational goals
• Ability to engage and influence senior stakeholders across functions
• Strong understanding of governance frameworks, reporting standards and risk management practices.
• Excellent communication, presentation, and facilitation skills.
• Ability to drive cross-functional collaboration and lead process improvements.
• Strong problem solving and analytical skills.
• Ability to perform in high pressure, fast paced situations
• Exceptional attention to detail and highly organized
• Proficiency in advanced project management and reporting tools (i.e. Jira, PPT, Excel, Power BI)
• Technology and Financial Services background (highly preferred)

*//
EEO Employer
Minorities/ Females/ Disabled/ Veterans/ Gender Identity/ Sexual Orientation
//*

Skills Required