Job Description

Technology Lead Quality Reviewer - Canada

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Citi\xe2\x80\x99s Global Functions Technology (GFT) is responsible for delivering Technology solutions to Citi\'s Global Functions organizations. GFT\'s mission is to optimize Citi\'s Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Data, Risk and Finance, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi

Global Risk and Controls Technology (GRCT) within Global Functions Technology supports global functions partners such as Enterprise Risk Management (ERM), Independent Compliance Risk Management (ICRM), Retail Credit Risk, Operational Risk, Model Risk, Internal Audit, O&T Business Risk Control and Citi Chief Administrative Office. Enterprise Risk Management covers Risk Identification, Risk Measurement, Appetite and Limits, Risk Analytics, New Activity Risk Management, Risk Framework and Policy, Enterprise Risk Management Governance

The Technology Lead Quality Reviewer, will be responsible for leading and executing an end-to-end Quality Review Process for GRCT owned milestones included in the consent order Phase 2 Plans. This role is a key function within GRCT Team to ensure that the closure process of milestones is completed within the letter and spirit of regulatory commitment prior to IA validation. The successful candidate should have experience in leading and executing large scale processes across Audit, Technology, or Risk organizations. The candidate should also have an understanding and experience of Citi\xe2\x80\x99s Business Lines and Business Transformation Strategy, Enterprise Risk Management, and regulatory engagements, and importantly, the three Lines of Defense. The successful candidate should have an intimate knowledge of how technology interacts with various businesses across the technology development life cycle. To be successful in this role, the candidate should have multiple competences \xe2\x80\x93 effective negotiation skills, delivery track record, astute people manager and great collaborator across levels.

Key Responsibilities:

• Lead and Execute Technology owned Phase 2 consent order milestones for Enterprise Risk Management (ERM) for Risk ID, Risk Appetite, New Activity, MRE, Limit Management etc.

• Provide credible challenge to Transformation leads throughout the program lifecycle to ensure deliverables are executed in a controlled manner. Review substantiation artifacts and challenge effectively closure of an Action Plan Milestones prior to Internal Audit validation

• Support the Transformation Quality Lead Director and Transformation Senior Lead Quality Reviewers in day-to-day Quality Review activities across the Global Functions pillars providing support on various control matters (e.g., advise on current issues, review of documentation of deliverables from a control standpoint, discuss control requirements etc.)

• Provide oversight and quality assurance review of ERM RBCMs closure documentation to ensure evidence and artifacts provided are sufficient to meet Internal Audit validation expectations and requirements

• Support escalation criteria to ensure issues and risks are escalated timely and reporting to senior management occurs appropriately, consistently and at the right levels

• Ensure the complete review of artifacts to identify issues or gaps based on agreed deliverables and ensure consistent and clear processes, monitoring, reporting and escalation

• Prepare required project scoping documents for ERM Technology related milestones

• Ensure a fit-for purpose approach for the closure process and minimize Internal Audit reopens/returns

• Support the Global Risk & Controls Technology Team including Compliance and Controls on consent order milestone related inquiries from Internal Audit

• Engage with Internal Audit and key stakeholders on questions, returns, or reopens for previously completed quality reviews

• Engage in special quality review/risk assessment projects as requested by GRCT leadership

• Ensure adherence to EOT and GFT standards on program delivery, compliance, process management, risk and controls

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Leadership Qualities:

• An advocate of inclusion and diversity in everything they do

• An excellent communicator who gets on well with others, building strong professional relationships

• Ability to negotiate and influence at all levels, even in the absence of formal reporting relationship

• Collaborative by nature, builds partnerships across the firm

• Creative and innovative, brings different angles to problems and provides new solutions through inclusion

• Risk and Controls focused, putting diligent risk management and security at the core of everything they do

• Enjoys Technology in their spare time, always seeking to learn more about technology

Qualifications:

• 8+ Years\' Experience in a related role within Technology, Risk Technology, Internal Audit, Risk Management, Regulatory Remediation, or a combination of these

• 2+ years\xe2\x80\x99 experience in Risk & Controls, including regulatory remediation initiatives

• Solid understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

• Proven Leadership, communication and influencing skills

• Ability to discuss complex issues in a manner that is easily understandable cross multiple levels

• Proven ability to consistently follow through in environment with many key stakeholders and high volume of activities

• Subject Matter Expertise in risk and controls disciplines within technology processes

• Effective negotiation skills

• Solid track record of accomplishments and implementations including Business Transformations

• Possesses an observable and impactful delivery track record on business or risk function transformation

Desired Qualifications:

• University Degree in Computer Science, Information Systems and/or Business Administration or equal work experience

- Job Family Group: Technology - Job Family: Technology Quality - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting