Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.




At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Conde Nast Traveler and recipient of Two MICHELIN Keys - a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada's Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories - not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views - blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of apres with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you're delivering heartfelt service or curating unforgettable stays, you'll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role:

Four Seasons Technology Innovation & Data team is currently undergoing an exciting transformation, migrating many systems and services to the cloud. Renowned for pioneering cutting-edge guest technology, Four Seasons is committed to leading the hospitality industry in innovation.


This role offers a unique opportunity to expand your technical knowledge and skillset across various areas within the hotel while providing helpdesk support for Windows, PMS, and POS systems . You will also gain hands on experience with TCI/IP infrastructure and Microsoft Server . You will be part of a small, dynamic team with excellent opportunities for on the job learning.

Hourly Wage:

$ 3 2 .00 - $3 4 .00

What you will do:

Supporting a busy IT helpdesk for both staff and guests Trouble shooting and repairing hardware and software issues for users Maintaining and managing staff facing technologies Assisting with the completion of daily IT checklists and tasks Ensuring the hotel is following PCI policy Supporting IT projects within the hotel Monitoring the performance of all systems and servers

What you bring:

A Batchelor's degree in computer science, information technology or a related field OR a professional IT qualification such as a CCNA or MCSE. High attention to detail and a strong commitment to customer service . Strong analytical and problem-solving skills. A high level of spoken and written English. Attention to detail and a proactive approach to tasks . Willingness to learn and adapt to new technologies and processes . Must have valid work authorization for Canada .

What we offer:

Competitive wages Access to affordable shared staff accommodation . Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc . ) after probationary period . Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc . Retirement plan with employer contribution . Complimentary meal per shift in our employee dining room . Paid time off; vacation days and additional floating holidays per year . Excellent training and development program . Discovery Nights at Four Seasons worldwide .

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our staff to be flexible in working mornings, evenings, weekends, and holidays.

Learn more about what

it's

like to work for Four Seasons:

https://www.fourseasons.com/careers


https://www.linkedin.com/company/four-seasons-hotels-and-resorts


https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on

Social Media

:

Instagram: @FSWhistler


Twitter: @FSWhistler


Facebook: https://www.facebook.com/FourSeasonsResortWhistler/



We look forward to receiving your application!



*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.