Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What you'll be doing
As a member of the Technology Operations team, you'll play a key role in strengthening CIBC's endpoint security posture by ensuring vulnerabilities across desktops, laptops, and virtual endpoints are identified, prioritized, and remediated before they become major incidents. You'll act as a bridge between Security, Technology Operations, and line-of-business support teams to drive timely and effective remediation efforts. You'll analyze vulnerability reports, assess risk and urgency, and coordinate fixes across multiple teams. As this is a newly formed team, you'll also help shape processes, identify inefficiencies, and improve how vulnerability management is executed day to day. You'll work in a fast-paced, collaborative environment where proactive risk management and operational excellence are critical. You're flexible to support occasional after-hours or weekend work as part of remediation efforts for critical vulnerabilities.
At CIBC, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed

• Assess and prioritize vulnerabilities: Review vulnerability reports from security tools and determine risk, urgency, and remediation timelines.
• Drive remediation efforts: Coordinate with endpoint, desktop support, application, and technology operations teams to ensure vulnerabilities are resolved within defined SLAs.
• Analyze security data: Interpret and validate vulnerability data to identify trends, gaps, and areas requiring focused remediation.
• Collaborate cross-functionally: Work closely with Security, infrastructure teams, application owners, and platform teams during remediation and incident response efforts.
• Support secure deployments: Partner with packaging and deployment teams to test, deploy, and monitor fixes across enterprise endpoints. You possess strong troubleshooting skills, with a proven ability to diagnose and resolve Windows OS and application issues in endpoint environments.
• Improve processes: Contribute to building and refining new vulnerability management processes, identifying efficiencies, and reducing repetitive manual work. You stay current with emerging security threats, vulnerabilities, and best practices in endpoint and patch management.

Who you are

• You can demonstrate experience in. endpoint environments, including desktops, laptops, and enterprise devices. You bring experience or working knowledge in vulnerability management, endpoint support, or information security, with the ability to understand security risk in an operational context. You possess strong troubleshooting skills, with a proven ability to diagnose and resolve Windows OS and application issues in endpoint environments.
• You have working knowledge of endpoint management tools such as Microsoft SCCM and an understanding of modern device management solutions like Microsoft Intune. It's an asset if you have your CISSP, or similar security related designation.
• You give meaning to data. You're comfortable working with data and reports, able to interpret findings, identify priorities, and take action.
• You have a degree/diploma in Computer Science, Information Technology, and/or a related field, and you've spent at least 3 years in a Information Security or a similar role.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability.

#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location Toronto-81 Bay, 14th Floor
Employment Type Regular
Weekly Hours 37.5
Skills Analytical Thinking, Critical Thinking, Decision Making, Infrastructure Implementations, Infrastructure Management (IM), IT Troubleshooting, Operational Efficiency, Patch Management, Vulnerability Management

Skills Required