Job Description

Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.?
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Description du poste: (French Version)
Nous recherchons un technicien informatique motive et rigoureux pour assurer le soutien IT et OT sur le site de Bromont. Le candidat ideal aura une solide comprehension des environnements industriels, des systemes d'automatisation et des technologies de l'information appliquees aux operations. Il jouera un role cle dans le maintien, le depannage et l'amelioration des systemes informatiques et operationnels.
Responsabilites :

• Fournir un soutien technique sur site pour les systemes TI et OT (Equipements de production)
• Repondre aux demandes d'assistance, resoudre les incidents et assurer le suivi des tickets.
• Interagir avec les employes en personne, par telephone, via le systeme de tickets ou par Microsoft Teams.
• Depanner les equipements de production, ordinateurs, imprimantes, telephones cellulaires, acces reseau, telephonie IP, applications, securite, detection de virus, etc.
• Participer a des projets tels que le deploiement de postes, la mise en oeuvre d'applications ou le demenagement d'installations.
• Effectuer le deploiement, la gestion et la maintenance des systemes et logiciels.
• Assurer la securite des donnees et la gestion des acces, y compris l'authentification et la securite des utilisateurs.
• Analyser les besoins, formuler des recommandations et les mettre en oeuvre.
• Documenter les procedures et assurer le transfert de connaissances.
• Respecter les procedures et processus de gestion de changements.
• Supporter les initiatives de cybersecurite emises par l'equipe de securite informatique.
• Offrir de la formation aux utilisateurs.

Exigences :

• Diplome d'etudes collegiales (DEC) ou DEP en informatique.
• Plus de 5 ans d'experience dans un role similaire ou diplome recent avec bonne connaissance des TI.
• Excellente maitrise des systemes Windows; Linux (un atout).
• Connaissance des environnements manufacturiers et des technologies operationnelles (OT).
• Experience avec les systemes de securite, sauvegarde, replication, PowerShell, telephonie IP (Cisco).
• Structure, autonome, methodique, capable de travailler sous pression et de gerer plusieurs priorites.
• Excellentes aptitudes en communication et relations interpersonnelles.
• Permis de conduire requis.
• Excellentes aptitudes pour la communication et les relations interpersonnelles;
• Capacite de travailler sur des projets d'envergure tout en assumant ses responsabilites quotidiennes;
• Etre disponible a faire du support 24/7 (en rotation) et du temps supplementaire au besoin.
• Tres bonne maitrise du francais et de l'anglais.

Les technologies MEMS de Teledyne DALSA sont partout ou vous regardez.
Notre succes repose sur notre personnel hautement qualifie. Si vous vous reconnaissez dans ce profil, contactez-nous des aujourd'hui.
: (English Version)
We are looking for a motivated and detail-oriented IT Technician to provide on-site IT and OT support at our Bromont facility. The ideal candidate will have a strong understanding of industrial environments, automation systems, and IT technologies applied to operations. This role is key to maintaining, troubleshooting, and improving both IT and OT systems.
Responsibilities:

• Provide technical support for IT and OT systems (Production Equipment's).
• Respond to support requests, resolve incidents, and follow up on tickets.
• Interface with employees in person, by phone, via ticketing system or Microsoft Teams.
• Troubleshoot production equipment, personal computers, printers, mobile phones, system access, IP telephony, applications, data, network, security, virus detection, etc.
• Participate in projects such as workstation upgrades, application deployment, or facility moves.
• Deploy, manage, and maintain systems and software.
• Ensure data security and access management, including user authentication and network security.
• Analyze needs, make recommendations, and implement solutions.
• Document procedures and ensure knowledge transfer.
• Follow change management procedures and processes.
• Support cybersecurity initiatives from the IT Security team.
• Provide user training.

Requirements:

• College diploma (DEC) or vocational diploma (DEP) in IT.
• More than 5 years of experience in a similar role or recent graduate with strong IT knowledge.
• Strong proficiency in Windows systems; Linux (an asset).
• Knowledge of manufacturing environments and operational technology (OT).
• Experience with security systems, backup, replication, PowerShell scripting, IP telephony (Cisco).
• Structured, autonomous, methodical, able to work under pressure and manage multiple priorities.
• Excellent communication and interpersonal skills.
• Valid driver's license.
• Availability to work during holidays, outside regular hours, and for 24/7 support (rotation).
• Strong command of English.

Teledyne DALSA's MEMS technologies are everywhere you look.
Our success is driven by our highly skilled people. If this sounds like you, we'd love to meet you. Contact us today.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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Skills Required