Job Description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

English To Follow
Technicien de reparateur d'equipements electromecaniques
Lieu: Laval et Montreal

Type de poste: permanent

Echelle salariale: $65,000 - $70,000

Arjo est un fournisseur mondial de dispositifs medicaux, de services et de solutions qui ameliorent la qualite de vie des personnes a mobilite reduite et aux problemes de sante lies a l'age. Notre offre comprend des produits et des solutions pour la manutention des patients, l'hygiene, la desinfection, les lits medicaux et autres surfaces therapeutiques.

Resume de la Position:

Le Technicien de Service sera responsable de l'execution des activites de maintenance dans l'etablissement de sante dans un territoire specifique, y compris la promotion et l'achevement des services de maintenance preventive et de reparation sur site, le maintien de la satisfaction du client, le controle d'inventaire et la documentation. Tout en atteignant tous les objectifs de performance mesurables.

L'individu aura une histoire d'entretien independant de l'equipement electromecanique dans un vaste territoire geographique et ne devrait pas etre decourage par un environnement exigeant et en evolution rapide. Le poste exige un niveau eleve d'expertise multifonctionnelle et d'excellentes competences en gestion du temps.

Les responsabilites primaires:
Fournir des services de maintenance et de reparation preventifs efficaces ainsi que des horaires dans les etablissements de sante conformement aux procedures et techniques etablies, en utilisant les outils, l'equipement d'essai et les pieces de rechange appropries. Promouvoir et vendre les produits de service Arjo. Fournir des services aux clients conformement aux termes, conditions et responsabilites enonces dans les garanties par Arjo, la maintenance preventive et / ou les politiques operationnelles. Superviser l'installation de l'equipement et / ou effectuer des services de depannage et d'assemblage sur demande et instruire le personnel du client dans le fonctionnement et l'utilisation appropriee de l'equipement. Maintenir les depenses et l'inventaire requis en respectant les lignes directrices et les limites conformement aux procedures, aux politiques et / ou aux demandes speciales etablies. Maintenir un vehicule d'entreprise propre et organise conformement aux procedures, politiques et / ou demandes speciale. Faire d'autres taches connexes telles qu'attribuees.
Experience Pertinente:
Au moins trois (3) ans d'experience dans le service sur le terrain dans la reparation et l'entretien electromecaniques d'un vehicule de service. Au moins trois (3) ans d'experience de service a la clientele face a des problemes techniques et / ou lies au service. Au moins trois (3) ans d'experience reussie dans la vente directe et / ou la promotion de produits de service.
Competences et aptitudes:
Excellentes capacites de communication verbales et ecrites. Solides competences de diagnostic, de depannage et de reparation technique. Alphabetisation informatique; Bilingue-Le francais et l'anglais sont requis. Pour plus d'informations, veuillez visiter notre site Web: https://www.arjo.com

Nous apprecions votre interet pour l'emploi chez Arjo, mais n'oubliez pas que seuls les personnes selectionnees pour une entrevue seront contactees

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Job Title: Field Service Technician

Location: Laval and Montreal, QC

Position type: Permanent

Salary Range: $65,000 - $70,000

Arjo is a global supplier of medical devices, services and solutions that improve quality of life for people with reduced mobility and age-related health challenges. Our offering includes products and solutions for patient handling, hygiene, disinfection, medical beds and other therapeutic surfaces.

Position Summary:

The Field Service Technician will work independently performing field service activities at healthcare facilities throughout an assigned geographic territory.

Duties include the promotion and completion of on-site preventative maintenance and repair services, maintaining a high level of customer satisfaction, controlling inventory, managing data and documentation while achieving all measureable performance targets.

The individual will have a history of independently servicing electromechanical equipment in a large geographic territory and should not be deterred by a fast-paced, demanding environment. The position requires a high level of multi-functional expertise and excellent time management skills.

Primary Responsibilities:
Schedule and provide preventative maintenance and repair services at healthcare facilities. Effectively promote and sell Arjo service agreements and products. Supervise equipment installation and/or perform uncrate and assembly services Instruct customer's personnel in the operation and proper use of the equipment. Assist sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads). Maintain an organized parts inventory in a clean Company vehicle Perform other related duties as assigned.
Education and Experience:
Undergraduate degree in a technical discipline or equivalent experience. A minimum of three (3) years of field based electromechanical repair and maintenance experience A minimum of three (3) years of face to face technical customer service experience A minimum of three (3) years of sales and/or promotion of service products experience
Skills and Abilities:
Strong verbal and written communication skills. Ability to recommend/promote/sell products and services based on observed client needs. Strong diagnostic, troubleshooting and technical repair skills. Computer literacy; familiarity with information technology concepts, personal computers, Microsoft Windows operating system and Microsoft Office applications.
What we offer:
Competitive base salary with performance based incentive plan Health and Dental Benefits Pension plan Company Vehicle
Past successful candidates have come from the following professions:
Photocopier repair Appliance Repair Biotechnical Disciplines

For more information, please visit our Website: https://www.arjo.com

We value your interest in employment with ARJO but please keep in mind that only those selected for an interview will be contacted.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit

www.arjo.com