Job Description

OVERVIEW

We are seeking an experienced

Technical Writer

to support the

Operational Risk Policy

function through the remediation, uplift, and development of enterprise-level policy documentation. This role will play a critical part in aligning existing operational risk policies with current client's standards, regulatory expectations, and internal frameworks.


The successful candidate will bring deep financial services experience, strong policy-writing expertise, and a solid understanding of

Operational Risk Management

. This role requires the ability to interpret complex risk concepts and translate them into clear, consistent, and compliant policy documentation for enterprise stakeholders.

Location:

Toronto, ON (Hybrid - 2 days in office, flexible)

Contract Length:

6 Months

Hours:

9:00 AM - 5:00 PM EST



RESPONSIBILITIESSupport the remediation of

Operational Risk Policy

documentation across the enterprise. Review, assess, and map existing policy documents to current

client policies, standards, and frameworks

. Write operational risk policy documentation from scratch where required. Uplift existing framework and policy documents to meet updated regulatory, governance, and enterprise expectations. Ensure documentation is clear, consistent, and aligned with

Operational Risk Management

principles. Partner with risk teams, stakeholders, and subject matter experts to validate accuracy and intent of documentation. Identify gaps, inconsistencies, and improvement opportunities within existing policy materials. Maintain high standards of documentation quality, structure, and traceability within a regulated environment. QUALIFICATIONS#

Must Haves

8+ years of experience within

financial services or banking

environments. 8+ years of experience writing

policy documentation and end-user documentation

in regulated organizations. Strong understanding of

Operational Risk Management

concepts, frameworks, and governance. Proven ability to review, revise, and remediate complex policy documents with precision and clarity. Exceptional written communication skills and attention to detail.
#

Nice to Haves

Experience supporting

policy remediation and policy uplift initiatives

. Background working with

Top 5 financial institutions

. Familiarity with enterprise risk, compliance, or control frameworks.

EDUCATION

-------------

Post-secondary degree required (Business, Risk, Finance, Communications, or related discipline preferred).

NOTES FOR APPLICANTS

------------------------

Resumes must clearly demonstrate

prior financial services experience

, including policy or risk documentation exposure. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.