Job Description

Team:

Product Management & Alliances

City:

Toronto

Country:

Canada




Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you a naturally curious Technical Writer looking for your next engaging role? Are you motivated by going the extra mile to ensure users can complete their tasks effectively by reading your content? Can you craft new content and update existing content while maintaining a consistent style and tone?

Veeva Safety is looking for a Technical Writer who takes pride and ownership in their high-quality writing, champions advocating for users, and wants to be an active contributor to a great team.

What You'll Do

Own the docs for your content areas for new features for monthly releases, including learning, researching, testing, and tracking the progress of each feature to understand what readers (both users and Admins) need to know to complete their tasks Become an expert in Veeva Safety, including keeping up to date with new features documented by other writers by contributing to peer reviews Commit to continuous improvement and be a contributor to ways we can improve our content and processes Contribute to the consistent voice of our Help by reviewing existing content and maintaining a similar style Collaborate closely with Product Managers, Developers, and QA to ensure your content is correct, complete, clear, and consistent

Requirements

3+ years of technical writing experience Post-graduate degree or certificate in technical communications or equivalent experience Excellent communication skills (written and verbal) and research skills Ability to manage your time effectively when faced with competing priorities Ability to work independently and ask for help when you need it Technical aptitude and willingness to expand technical skills Ability to ask effective questions Based in Eastern time zone Qualified candidates must be legally authorized to be employed in Canada. Veeva does not provide sponsorship of employment visa for this position

Nice to Have

Working knowledge of the software development process and cloud software applications Experience working in an agile software development environment Experience writing for regulated industries with a focus on pharmacovigilance as an asset Familiarity with Markdown, Jekyll, Gitlab, and Jira

Perks & Benefits

Medical, dental, vision, and basic life insurance PTO and company-paid holidays Retirement programs 1% charitable giving program

Compensation

Base pay: $60,000 - $110,000 CAD The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Work Where It's Best for You


Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.



Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.



We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.



Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.



Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.



When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.



Work at Veeva. Work where it's best for you.