Job Description

Story Behind the Need:

• Business Group: Payroll, Time, Attendance & Compensation
• Project: The technical writer will be reviewing and building the documentation to be used for audit for Payroll, Time, Attendance & Compensation

Candidate Value Proposition:

• The successful candidate will have the opportunity to join one of the top banks in Canada!

Typical Day in Role:

• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from business partners, internal technical team and vendor to improve technical documents.
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials
• Plans writing processes and sets timelines and deadlines.

Candidate Requirements/Must Have Skills:

• 5+ years experience required Experience in creating documentation for a technical audience
• Solid understanding of publishing software such as MS Office Suite, Visio, Adobe
• Knowledge or experience working with SAP Payroll & Workforce Software

Nice-To-Have Skills:

• Knowledge or experience with Success Factors, Employee Central is a plus
• Ability to read some programming code or previous experience with SQL is a plus
• SnagIT is a plus
• Previous experience in a HR environment with payroll &/or Audit

Soft Skills:

• Critical thinking and problem-solving skills
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Detail-oriented
• Ability to meet deadlines and to work independently.
• Excellent organizational skills and attention to detail.
• Excellent writing, editing, and communication skills

Education:

• Bachelor\xe2\x80\x99s degree in a technical field such as computer science, or english, journalism or relevant work experience is required

Interview:

• 1 videoconference with HM & other members of team (BAs), 1 hour
• Possible 2nd interview

Best vs Average:

• The best candidate has all the must have requirements. A experienced Technical Writer with understanding of SAP Payroll & Workforce Software

Additional notes:

• Portfolio/Sample work is required in the resume. Preferred if you can add the link in the resume if not you can send me their portfolio work via email

Job Details

10390

Contract

6 Months

Toronto

ProViso Consulting