Job Description

Looking to Take the Next Step in Your Career?

Are you seeking a role with new and exciting challenges every day? Do you want to work for an innovative company focused on cutting-edge solutions that integrate video technology, lighting, and sensor systems?

If so, we invite you to apply and join our growing team at Provix.

Who We Are

Provix is a fast-growing leader and integrator of proximity detection and collision avoidance systems. We are dedicated to enabling safer, more efficient operations across a wide range of industries. Our innovative solutions seamlessly combine enhanced vision systems, intelligent sensors, and advanced lighting to deliver full visibility, real-time situational awareness, and precision control.

Provix systems help minimize risk, prevent incidents, and keep our customers' operations running safely, smoothly, and efficiently.

The Technical Writer develops and maintains technical documentation that supports the installation, operation, and maintenance of Provix's integrated systems. This role collaborates with internal technical experts to ensure documentation is accurate, consistent, and aligned with product functionality and safety requirements.

Key Accountabilities:

Prepare Operations manuals, Maintenance manuals, and User guides for company products by researching technical documents, interviewing technical resources, and compiling data into clear and easy-to-follow manuals. Prepare various product training materials and presentations. Circulate draft documents for input and review following company quality procedures, detailing changes accordingly. Coordinate with various internal and external stakeholders to provide a comprehensive view of technical capabilities and configurations. Ensure manuals describe safe practices for preventive and corrective maintenance procedures. Work collaboratively with product experts and installation technicians to ensure consistent and complete content. Preparing and compiling training guides, aids, and audio/visual course materials for customers. Document operating procedures, troubleshooting strategies, and preventive and corrective maintenance procedures for distributed systems. Provide technical support to the Customer Service department and customers as required.

Key Requirements:

1+ years of relevant experience in technical writing and preparing technical training programs. Technical training experience with complex systems and solutions. Ability to analyze and interpret hardware/software/system specifications and documentation. Excellent command of written and spoken English, strong communication, and interpersonal skills. Superior customer service skills. Strong organizational skills with high attention to detail.

Preferred Qualifications:

Diploma and/or Bachelor's in Electronics/Technology or equivalent experience. Experience with 2d or isometric drawings/ diagrams Knowledgeable in low voltage wiring and components

Company Benefits

:

Competitive salary, based on experience. Performance based bonus. Comprehensive health care benefits. Emphasis on work-life balance. Positive, collaborative, team-oriented work environment. Opportunity to grow with a local, innovative employer.
Ready to Make a Difference?

If you're ready to apply your skills in a dynamic environment and grow your career with a forward-thinking company, Provix is the place for you.

Explore exciting career paths -- apply today!

Job Type: Full-time

Pay: $65,000.00-$80,000.00 per year

Application question(s):

Do you have 1+ years of experience in technical writing and delivering technical training programs?
Work Location: In person