Technical Support Specialist Wholesale Trade

Burnaby, BC, CA, Canada

Job Description

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Bachelor's degree Experience: 5 years or more

Work site environment

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Industrial/commercial (general)

Tasks

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Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates Read blueprints to determine dimensions of structure or system and material requirements Assess client's needs and resources to recommend the appropriate goods or services Develop reports and proposals to illustrate benefits from use of good or service Deliver sales presentations Use sales forecasting software Estimate or quote prices, credit or contract terms, warranties and delivery dates Provide input into product design where goods or services must be tailored to suit client's needs Consult with clients after sale to provide ongoing support Reach to clients after sale or signed contracts to provide ongoing support Review and adapt information regarding product innovations, competitors and market conditions Train customers' staff in the operation and maintenance of equipment Provide clients with presentations on the benefits and uses of goods or services Resolve product and service related problems Troubleshoot problems related to equipment Advertise and/or promote products, sales or services Provide customer service Supervise activities of other technical sales specialists Design electrical and electronic components, systems and equipment Conduct training sessions

Supervision

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1 to 2 people

Type of product

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Industrial supplies

Computer and technology knowledge

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Jira Presentation software Salesforce Word processing software Electronic mail Spreadsheet Database management MS Excel MS Office MS Outlook MS PowerPoint MS Word Adobe Suite Zendesk Enterprise resource planning (ERP) software

Parts specialization

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Hardware

Specialization or experience

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Green economy sector

Sales experience

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Electrical and electronic equipment Trade shows

Security and safety

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Reference required

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Attention to detail Sitting

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Flexibility Initiative Creativity Positive attitude

Green job

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Involves duties and responsibilities that lead to positive environmental outcomes

Workplace information

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Hybrid

Health benefits

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Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Financial benefits

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Bonus Life insurance Registered Retirement Savings Plan (RRSP)

Long term benefits

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Long-term care insurance

Other benefits

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Free parking available Learning/training paid by employer On-site amenities On-site recreation and activities Paid time off (volunteering or personal days) * Team building opportunities

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Job Detail

  • Job Id
    JD3129139
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burnaby, BC, CA, Canada
  • Education
    Not mentioned