Job Description

Company Overview

Founded in 2004, Applied Biological Materials (abm) Inc. is a global leader in cell biology and cell engineering, leveraging advanced technologies such as CRISPR to support groundbreaking discoveries in Life Sciences and Drug Development. Our headquarters in Vancouver, Canada, spans over 30,000 sq. ft. of state-of-the-art wet lab and office space, serving as a hub for advanced R&D and global logistics. We also maintain operations in China, USA, and France to serve customers worldwide.



As part of our continued global expansion, we are seeking an experienced

Technical Support Specialist

with strong expertise in

cell and molecular biology

to join our team. This role will support our growing business and offers a scientifically challenging and rewarding environment with opportunities for accelerated career development.

Key Responsibilities

Provide expert scientific and technical support to customers

primarily for cell culture products and applications

, with additional support across abm's broader life science reagent and service portfolio as needed Troubleshoot and analyze complex or non-standard customer technical issues, and propose practical, customer-focused solutions while clearly documenting findings and resolutions Provide technical expertise to support the preparation of quotations for customized products and service projects Collect and share customer technical feedback, product insights, and market intelligence with Business Development and Marketing teams to support improved market and customer understanding Collaborate closely with production, R&D, customer service, and commercial teams to resolve issues and enhance customer satisfaction and product performance Proactively identify opportunities to upsell or cross-sell relevant products and services based on customer needs and product knowledge

Qualifications

PhD in

Cell Biology, Molecular Biology, Microbiology, Biochemistry

, or a related life science discipline, with

3-5 years of postdoctoral experience

or

a minimum of 3 years of industry (biotech) experience

PhD candidates with strong publication record are strongly encouraged to apply Strong

written and verbal communication

skills Excellent

time management and organizational

skills Experience with

stem cell or iPSC-related work

is a significant plus Strong

teamwork and collaboration

skills

Compensation

Salary CAD $70,000 - $100,000 base

, commensurate with education, publication record, postdoctoral experience, and industry exposure. Performance-based bonus Extended group health & dental benefits



We thank all applicants for their interest in abm. Only candidates selected for interviews will be contacted.