------------- College/CEGEP
or equivalent experience
Work setting
---------------- Telecommunications industry
Tasks
--------- Give access to computer networks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Experience
-------------- 1 year to less than 2 years
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 40 hours per week
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