Job Description

Job Category: Information Technology

Location: Saskatoon

Work Contract: Reg Full-Time (K1)

At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make Cameco stronger. We are committed to building a diverse workforce reflective of the communities we operate in. Our vision is to create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free from systemic barriers. support employment equity and encourage all members of underrepresented groups (i.e., women, Indigenous peoples, persons with disabilities and members of racialized groups/visible minorities) to voluntarily disclose. Cameco welcomes applicants from all backgrounds, abilities, and experiences to apply.

About Us

Cameco is one of the largest global providers of the uranium fuel needed to energize a clean-air world. Utilities around the world rely on our nuclear fuel products to generate safe, reliable, emissions-free nuclear power. Cameco\'s corporate office is based in Saskatoon. We have mining operations and projects in northern Saskatchewan, Kazakhstan, the United States and Australia. We are also a leading supplier of uranium refining, conversion, and fuel manufacturing services from our operations in Ontario.

The Role

Reporting to the manager, client services, you will join a high-energy, customer focused team responsible for delivering IT services through Cameco\'s Saskatoon-based Client Services team.

In this role, you will:

• Carry out a variety of assigned technical support tasks that support the IT Lifecycle of computer hardware and peripherals
• Assist in activities including but are not limited to, inventory and asset management, imaging, configuration and disposal of desktops, laptops, and other related equipment
• Diagnose and resolve computer hardware and software issues and escalate tickets that require higher level support for final resolution

Required:

• Diploma in information technology or in a related technical field
• A minimum of 3-5 years of experience in an IT support environment
• Equivalent combination of education and work experience considered
• Knowledge of desktop hardware, preferably from an enterprise or business environment
• Knowledge of software installation and troubleshooting in a Windows environment
• Demonstrated experience providing outstanding customer service and troubleshooting skills
• Understanding of IT Service Delivery models and principals

Recommended:

• Experience with Windows 10 & 11, Active Directory, Microsoft Office products, Apple, and Dell products
• ITIL, Help Desk Institute certification

Conditions of Employment:

• Background Check

Cameco is proud to offer a competitive total reward package which includes:

• Competitive compensation program with base and variable pay
• Flexible health, drug, dental, and vision plan with a health spending and personal spending account
• Fixed benefits including employee and dependant life, AD&D, disability benefits and paid vacation leave
• Employee & Family Assistance Programs
• RRSP and RPP matching program
• Career development opportunities
• Relocation Assistance

Cameco is an employment equity employer and aims to achieve gender parity, and as such, preference will be given to qualified members of equity groups. We are strengthened by the diverse backgrounds of experiences and encourage applicants with various levels of expertise to apply, as equivalent combination of education and work experience are considered.

Req ID #: 39493

Posted: January 16, 2024

Posting end date: January 30, 2024
Salary Range: $66,320 - $82,900

Work Location: Saskatoon, SK

The physical and psychological safety of our employee\'s is a top priority at Cameco. We invite candidates to voluntarily disclose accommodation requirements, if contacted in relation to a job opportunity. Information received will be addressed confidentially and Cameco\'s Workplace Inclusion and Accommodation Program document is available upon request. Successful candidates for all positions that will work at Safety Sensitive Sites or Safety Sensitive Positions must take and pass a Substance Test, which includes marijuana, as a condition of employment. Marijuana remains in a user\'s system for about 30 days, so applicants who recently used marijuana recreationally should not expect to pass a substance test.

Cameco