Technical Support Analyst

Brandon, MB, CA, Canada

Job Description

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years or equivalent experience

Tasks

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Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge

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Networking software Networking hardware Networking security Internet Servers Desktop applications MS Office SharePoint

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Attention to detail

Own tools/equipment

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Cellular phone

Personal suitability

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Accurate Efficient interpersonal skills Excellent oral communication Organized Team player Ability to multitask Time management

Screening questions

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Are you currently legally able to work in Canada?

Financial benefits

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As per collective agreement

Other benefits

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Learning/training paid by employer Team building opportunities Work Term: Permanent Work Language: English * Hours: 35 to 40 hours per week

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Job Detail

  • Job Id
    JD2464186
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Brandon, MB, CA, Canada
  • Education
    Not mentioned