Technical Support Agent
North York, ON, CA, Canada
Job Description
Education: Experience:
Education
-------------College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Work setting
----------------Telecommunications industry
Tasks
---------Report on the performance of computer systems and networks Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Perform Web-server backup and recovery operations Provide customer service
Work conditions and physical capabilities
---------------------------------------------Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Combination of sitting, standing, walking
Personal suitability
------------------------Accurate Client focus Efficient interpersonal skills Judgement Organized Team player Ability to multitask Time management Honesty
Experience
--------------1 to less than 7 months Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 40 hours per week
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2927604
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNorth York, ON, CA, Canada
-
EducationNot mentioned