Technical Support Agent

Guelph, ON, CA, Canada
North Plus Nexus Inc.
3 Current Jobs Openings
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Job Description

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 7 months to less than 1 year

Tasks

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Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide customer service

Supervision

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3-4 people

Personal suitability

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Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Time management Honesty

Employment terms options

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Early morning

Employment terms options

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Morning Day Work Term: Permanent Work Language: English * Hours: 35 hours per week

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Job Detail

  • Job Id
    JD3304881
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Guelph, ON, CA, Canada
  • Education
    Not mentioned
 
 
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