Technical Support Agent
Douglas, MB, CA, Canada
Job Description
Education: Secondary (high) school graduation certificate Experience: Will train
Work setting
----------------Help desk
Tasks
---------Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide customer service
Supervision
---------------No supervision responsibility
Computer and technology knowledge
-------------------------------------Android iOS Internet MS Office MS Windows Spreadsheet TCP/IP Wireless networks
Security and safety
-----------------------Bondable Enhanced reliability security clearance Criminal record check
Transportation/travel information
-------------------------------------Valid driver's licence
Personal suitability
------------------------Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty
Screening questions
-----------------------Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location?
Financial benefits
----------------------Life insurance
Other benefits
------------------Learning/training paid by employer Work Term: Permanent Work Language: English * Hours: 40 hours per week
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Job Detail
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Job IdJD2463901
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDouglas, MB, CA, Canada
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EducationNot mentioned