Job Description

As we continue to grow, we are seeking a

Technical Services Coordinator - Networking Specialist

at MSP Corp to support one of our clients.

Role title:

Technical Services Coordinator - Networking Specialist

Location:

London - Guelph

Schedule:

Monday to Friday (8-hours) 100% onsite


At MSP Corp, we don't just build our own teams, and we help our clients build theirs too.

As a national leader in managed IT services, we partner with exceptional companies to help them find the talent that will drive their growth. We are currently assisting one of our clients in the search for a

Technical Services Coordinator - Networking Specialist

.

Ready to take your career to the next level? Invest in yourself!

MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind -- to ensure that we can deliver 100% any day, any time.

About the role

The

Technical Services Coordinator - Networking Specialist

is responsible for managing client-facing IT staff, ensuring efficient handling of escalated technical issues, and maintaining smooth collaboration with both internal and outsourced resources.

What you'll do

Oversees client-centered dedicated Tier 1 resources (2 for the client) Takes escalations from Tier 1 and determines appropriate next steps Completes escalated issues in partnership with internal and outsourced staff Provides training, delegating, coordinating, guidance, development, and mentoring to team Executes escalated issues raised by Tier 1 to appropriate resources Assists team members regarding ongoing projects Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. Negotiate schedules and deadlines for projects and efforts. Ensures all escalated issues are identified, tracked, reported on and resolved in a timely manner.

What we're looking for

VLAN's Virtualization based cluster networking Distributed Switch environments Routing and remote access Fortinet and WatchGuard experience an asset Microsoft 356 administration including Conditional access policies and Intune Windows 10, 11 deployment and management Windows Server Administration SQL Server Administration Virtualization platforms (VMware, Hyper-V.) Hosted Server environments Clusters and SAN's Multisite networks

Why work at MSP Corp.?

Dental care Extended health care Life insurance On-site parking Paid time off Vision care

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity & Inclusion

at MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.


Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.