Job Description

Who we are:

Win-Bar is one of Canada's most respected and sought-after boutique insurance brokerages. We are insurance professionals who provide personal and commercial insurance solutions.

What you will gain from working here:

A practical and multi-faceted introduction to the principles and practice of insurance

Familiarity with the major insurance products and common policy transactions

Experience servicing in-force insurance policies with the supervision of experienced insurance brokers and agents

An education in client record-keeping and practice management in the insurance industry

Development of critical industry skills, including effective communication and interpersonal skills

A competitive salary, health and dental benefits, work-life balance, mentorship opportunities, and a chance to build a meaningful career in a fast-paced and rewarding industry

Your Responsibilities:

Please note that this position will require the selected candidate to be in the office daily (Mon-Fri).

We are recruiting for a

Technical Service Representative

with reception responsibilities to join us on the personal and commercial insurance sides of the business. The responsibilities of this position include, but are not limited to the following:

Providing backup to both RIBO licensed Property and Casualty brokers

Loading information into databases such as incoming forms and verifying certificates of insurance

Drafting letters, e-mails, and other professional communications on behalf of brokers to clients

Digitizing, printing, and filing documents

Reviewing policies of insurance and other documents for accuracy & adequacy

Communicating with insurance companies on behalf of brokers in various capacities, including following up on outstanding client files and other as needed

Reception Duties: Answering incoming phone calls, greeting visitors, processing daily courier and mail, filing, ordering supplies.

Qualifications:

Post-secondary degree or diploma

Some office/and or customer service experience (summer or otherwise)

Proficiency with both Word and Excel and comfortable learning other computer systems (Customer Relation Management).

Ability to effectively prioritize, multi-task and adapt.

Good time management

Self-starter with excellent interpersonal skills and the ability to work effectively with diverse backgrounds

Creative problem solver - Can tackle issues differently than typically done in the past

Excellent oral & written language communication skills - ability to draft professional communications and good phone manner.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will provide accommodation in all parts of the hiring process as required, upon request from applicants.

We would like to thank all applicants; only those invited to interviews will be contacted.

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Work Location: In person