Job Description

Job Title:

Technical Quality Specialist

Location:

Dartmouth, NS

Department:

Regulatory

Reports To:

Director of Quality & Regulatory Affairs

About Us:

At Nature's Way Canada, our mission is to responsibly enhance the health and well-being of individuals both within Canada and globally. We are committed to delivering high-quality natural health products that promote healthier lifestyles. Guided by our enduring dedication to health and happiness, we aim to make a meaningful and lasting impact on our customers, employees, communities, and the environment.

We're building a workplace where diversity, equity, and inclusion (DEI) are not just values, but daily practices. We believe that wellness extends beyond the products and services we offer, it's about how we support and respect each other at work too.

Nature's Way Canada has been recognized as one of Atlantic Canada & Nova Scotia's Top Employers for 2025, making it a great place to work.

Position Overview:

Under the direction of the Director, Quality & Regulatory Affairs, the Technical Quality Specialist effectively implements aspects of the Nature's Way of Canada's (NWC) Natural Health Product GMP program with main responsibilities in ownership and execution of the following Technical Quality programs:

Qualification of raw and packaging materials Specifications for new or existing raw and packaging materials Finished Product Specification for new and existing products Vendor specifications for contract-manufactured products Finished product label review & approval Stability program for new and existing products PLM data management of all Canadian and private label product specifications Site Licence renewal and amendments
This position requires the ability to analyze and implement regulatory requirements, stay current with regulatory changes, communicate effectively, liaise with stakeholders, work independently as well as collaboratively, and organize documentation/ records.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Evaluate and qualify new or alternate raw materials and packaging components (and their suppliers) for use in new or existing finished products. Prepare and maintain internal Raw Material Specifications (RMS) outlining the testing as per requirements listed in the Quality of Natural Health Products guide and the applicable Health Canada/pharmacopeial monographs. Prepare and maintain Health Canada Finished Product Specifications, as well as internal Finished Product Specifications (FPS) outlining the testing as per requirements listed in the Quality of Natural Health Products guide and the applicable Health Canada/pharmacopeial monographs. Assess out-of-specification test results involving raw materials and finished products in a timely manner and communicate the results of the investigation to the appropriate stakeholders. Assist in the creation and implementation of corrective and preventive actions related to Technical Quality. Evaluate the impact of proposed changes to ingredients, suppliers, and analytical test methods and update internal Finished Product Specifications for existing products accordingly. Create and maintain formulas and specifications for raw materials and their subcomponents, bulk products, packaging components, and finished products for all products distributed in Canada in the Product Lifecycle Management (PLM) database. Review and complete tasks assigned in PLM database for products distributed in Canada. Prepare and maintain Stability Programs for all NWC products, including contract-manufactured products, in accordance with applicable regulatory requirements. Review and approve new or updated product labels for quality compliance. Provide requested information to private label customers, certification bodies, auditing bodies, or regulatory agencies as needed. Support NNHPD Site Licence Renewal and Amendment applications by coordinating with Regulatory Affairs, Supply Chain, and contract manufacturers to gather and organize supporting documentation, and managing follow-up communications for Information Request Notices (IRNs) from Health Canada. Create and maintain Standard Operating Procedures (SOPs) as related to Technical Quality. Participate in external audits as needed (FOS, Non-GMO etc.). Lead and actively participate in continuous improvement projects, such as process improvements, new technologies, and new applications, related to the Technical Quality role as required. May include other duties as assigned from time to time.

Required Qualifications:

A minimum of a technical diploma or Bachelor of Science degree majoring in chemistry, food science, biology, biochemistry, or related discipline is required. Experience working in a Regulatory or Quality role within a regulated industry, preferably natural health products or pharmaceutical. Experience in preparing and reviewing technical documentation, such as specifications, and formulas. Competency in Microsoft Office (Excel, Word) is required. High attention to detail with excellent organizational skills. Excellent written and oral skills, including technical writing, with ability to communicate effectively. Demonstrated ability to work independently and within teams.

Why Join Us?

It is Nature's Way Canada's philosophy to inspire and promote a physically and emotionally healthy workforce. To enhance the health of every employee and their families, we've created an environment to foster our philosophy. All eligible employees receive:

Competitive pay and paid time off Excellent health and dental benefits Company RRSP matching program Comprehensive Wellness initiatives to promote a healthy lifestyle You Belong perk for those planting roots in Canada Employee Discount Program on all Nature's Way Canada products Formal Educational Assistance Employee Recognition Programs

How to Apply:

Please send a recent copy of your resume and cover letter referencing competition number NWC2515 to CareersCanada@naturesway.com. This posting will close on 03/11/2025. We thank all applicants for their interest. We will contact those applicants chosen for an interview.

At Nature's Way Canada, we are committed to helping people live healthy lives. This commitment starts from within - with our vision to create a happy and healthy workforce that is diverse and where every employee feels inspired, included, with a sense of belonging and valued every day. The communities that we serve are vibrant, unique, and rich with diversity and we strive to reflect this within our team. Nature's Way Canada is proud to be an equal opportunity employer, and all qualified candidates will be carefully considered - regardless of race, gender and gender identity, sexual orientation, national origin, disability, or any other characteristic. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $65,000.00-$70,000.00 per year

Application question(s):

Do you have Technical Quality experience in the food industry? Do you have experience working in pharmaceutical industry, or with natural health products?
Work Location: In person