Job Description

Technical Product Manager, Content Services Platform (Document Management Services-DMS)

Product \xe2\x80\x93 Shared Capabilities

As an employee at Thomson Reuters, you will shape and lead the global knowledge economy. Our technology drives global markets and helps professionals worldwide make decisions that matter. Whether solving for today\xe2\x80\x99s challenges or tomorrow\xe2\x80\x99s aspirations, you will work with the industry\xe2\x80\x99s brightest thinkers on diverse projects, creating next-generation solutions that deliver powerful results.

Come join the Shared Capabilities Content Platform Product team as we work to transform the future of the Professional workplace. We aren\xe2\x80\x99t just changing how customers engage with us; we are transforming and re-imagining our business by focusing on building awesome experiences. We are looking for curious, smart, self-driven Product professionals who love the challenge of turning complex problems and constraints into elegant solutions that meet our customers\xe2\x80\x99 needs.

This role is on the Shared Capabilities DMS team, which provides transformative capabilities across the entire enterprise. We\'re consolidating and modernizing how Thomson Reuters supports and manages Document Management Services. Our team is passionate about driving foundational services that are integral to the entire organization\'s success. We\'re looking for someone to help us build one of the core services that underpin many Thomson Reuters products.

The Role

We are looking for a Product Manager to ensure our customers can leverage a new collaborative document management capability based on micro-services integrated into many Thomson Reuters products, where users can store, comment on, and securely share documents. Collaboration around documents is a core function for our end customers (e.g., Legal, Corporate, and Accounting professionals).

This role is on the Shared Capabilities DMS team, which provides transformative capabilities across the entire enterprise. We\'re consolidating and modernizing how Thomson Reuters supports and manages Document Management Services. Our team is passionate about driving foundational services that are integral to the entire organization\'s success. We\'re looking for someone to help us build one of the core services that underpin many Thomson Reuters products.

You will be a visible voice to champion the product and tell our story. You will develop and actively maintain a product backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for customers and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.

About the Role

Uses industry awareness to inform product strategy

Understand customer problem statements and experiences to be solved

Ensure user stories are \xe2\x80\x9cready\xe2\x80\x9d and have correct acceptance criteria for product engineering to start work

Evangelizes the product vision to agile product engineering teams

Effectively leads agile team ceremonies with development and QA

Seeks to understand business and process

Shares information clearly and articulately via all mediums to all audiences

Demonstrates curiosity and an excellent capacity for learning; can recover from setbacks

Product ownership for the Shared Capability DMS scrum teams and product backlog ownership.

Work with the Senior Product Manager to ensure that the roadmap for the working quarter is well understood by the team and break the deliverables into epics and features for the backlog.

Ensure that the product backlog is updated and prioritized with stories to keep the engineering team effective and fully occupied.

Collaborate with teams to provide product release updates and status to stakeholders at the end of every sprint.

Publish release notes according to the release cadence and communicate them to customers.

Share the responsibility of maintaining product-relevant documentation and publishing monthly updates with the product manager.

Building simple yet efficient workflows in synergy with the technology team as the customer\xe2\x80\x99s voice leads to a fantastic customer experience.

History of partnering and collaborating with architects and engineers in writing clear user stories

About You

At least 2-5 years experience as a product owner or product manager on a technology product.

At least 2 years of experience working with Document Management, Content Management, or other related Technology. Bonus if you worked with a leading Content Services Platform

Mastery of agile models and scrum processes.

Strong track record of successful execution of complex initiatives, completing and continuously delivering on expectations set.

Ability to communicate complex concepts in easy-to-understand terminology.

Know how to influence the technology team to deliver a great customer experience without authority.

Desired

Have worked either as an engineer or product owner on an enterprise platform product in the Document Management space or similar

Should possess an understanding of working with API\xe2\x80\x99s/Services or enterprise-level software

BONUS: Understanding of cloud platforms \xe2\x80\x93 AWS, Azure, and the services offered by these cloud platforms.

BONUS: Understand the difference between building \xe2\x80\x9csoftware\xe2\x80\x9d and \xe2\x80\x9centerprise-ready software.\xe2\x80\x9d

BONUS: Have experience designing, developing, or implementing DMS or Content Services software/solutions

BONUS: worked with AI, ML, or Cognitive software

What\xe2\x80\x99s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We\xe2\x80\x99ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf\xc3\xa9 networking.

Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we\xe2\x80\x99ve never talked about with as much pride as we should \xe2\x80\x93 we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-SB4

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we\xe2\x80\x99ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world\xe2\x80\x99s most global news services \xe2\x80\x93 Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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