Job Description

Technical Operations Manager

Purpose of the Role

The Technical Operations Manager is responsible for overseeing product lifecycle management, ensuring product quality standards, and providing technical expertise for equipment and manufacturing processes. This role bridges product management and operational excellence, working closely with internal teams, suppliers, and global counterparts--particularly in Austria--to drive product performance, resolve quality issues, and support continuous improvement initiatives.

Key Responsibilities

Manage assigned products throughout their lifecycle, from introduction to phase-out, ensuring alignment with market requirements and business strategy. Lead quality investigations, root cause analyses, and corrective actions to resolve product and process issues. Collaborate with production teams to ensure equipment readiness, support maintenance activities, and optimize machine performance when required. Act as a technical liaison with global sites, particularly Austria, to coordinate product changes, quality improvements, and operational standards. Develop and maintain product documentation, technical specifications, and quality standards. Support the introduction of new products, processes, and machinery, including training and knowledge transfer to shop floor teams. Drive continuous improvement initiatives using data-driven decision-making and cross-functional collaboration. Coordinate with suppliers and customers to address technical concerns and ensure compliance with contractual and quality requirements.
Qualifications

Bachelor's degree in Engineering. Proven experience in product management, quality assurance, or technical operations, preferably in a manufacturing environment. Strong understanding of manufacturing processes, machinery operation, and maintenance principles. Hands-on problem-solving skills with the ability to work effectively on both the shop floor and in an office environment. Excellent communication and coordination skills, with experience collaborating across international teams. Proficiency in root cause analysis, corrective action processes, and quality management tools. Willingness to travel internationally as required. Flexible to respond to urgent operational or project-related needs outside of standard working hours.
Working Conditions

Hybrid role combining office work, shop floor presence, and occasional work in project-relevant areas. Requires close collaboration with global sites, including occasional international travel. Flexible working hours when needed to meet critical project or operational demands. Operates in a collaborative, open, and "no-blame" problem-solving culture.
What we offer

A supportive, team-oriented, and international work environment. Opportunities for professional growth, leadership development, and continuous learning. Active involvement in shaping and implementing strategic initiatives with measurable business impact. High visibility within the organization and direct collaboration with senior leadership. Collaborative team culture with an emphasis on "no blame" problem-solving and open communication.
Job Type: Full-time

Benefits:

Casual dress Company pension Dental care Disability insurance Extended health care Life insurance On-site parking
Work Location: In person