Job Description

We are seeking an experienced Technical Manager to join our team, focusing on Telecommunications and NetCracker Platform systems. The ideal candidate will have a strong background in BSS (Business Support Systems) with specific expertise in NetCracker's CPQ (Configure, Price, Quote) and PIM (Product Information Management) modules.Required Experience
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Minimum 2 years of experience as a Business Systems Analyst, Development Lead or Technical Lead positions Proven track record in Team Leadership, requirements analysis, and documentation Experience in telecommunications industry preferred Familiarity with NetCracker platform is a plus
Key Responsibilities
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Lead the design and implementation of Marketing Catalog structures using NetCracker platform Collaborate with Business teams to develop best practices for modeling offers, pricing strategies, and promotions Propose and implement sustainable product catalog solutions Oversee the integration of CPQ and PIM modules within the broader BSS ecosystem Provide technical guidance and mentorship to team members on NetCracker platform capabilities Develop and maintain documentation for catalog and quotation processes Act as a liaison between technical teams and business stakeholders to ensure alignment of solutions with business objectives Continuously evaluate and recommend improvements to existing catalog and quotation processes Manage project timelines, resources, and deliverables related to NetCracker platform implementations Stay updated on industry trends and NetCracker platform updates to drive innovation within the organization
Technical Skills
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Minimum 3+ years of experience as a Technical Manager, Solution Architect, or Technical Business Analyst with a strong emphasis on Catalog and Quotation processes Bachelor's degree in Computer Science, Information Technology, or related field Proven expertise in BSS, specifically with NetCracker's CPQ and PIM modules In-depth understanding of telecommunications industry standards and best practices Strong knowledge of product catalog management, offer modeling, and pricing strategies Experience in designing and implementing Marketing Catalog structures Experience with requirements management tools and methodologies (e.g. Jira, Confluence, Trello, Azure DevOps, Monday.com, etc.) Good knowledge of SQL and database concepts Basic understanding of telecommunications systems and processes Experience with NetCracker or similar OSS platforms (desirable) Proficiency in Microsoft Office Suite, particularly Excel and Visio
Required Competencies
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Strong analytical and critical thinking skills Excellent problem-solving abilities Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders Ability to break down complex problems into manageable components Strong attention to detail and accuracy Effective stakeholder management skills Ability to work independently and as part of a team
Preferred Qualifications
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Experience with Agile/Scrum methodologies Experience with service order management systems Understanding of billing systems and revenue management
Personal Qualities
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Self-motivated with a strong work ethic Excellent time management and organizational skills Ability to work under pressure and meet deadlines Adaptable to changing business needs and priorities * Strong interpersonal skills and professional demeanor