Job Description

For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada's largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures, Canada's Greenest Employers and a Greater Toronto Top Employer.
At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you'll find opportunities to learn, lead, and make an impact every day.
POSITION OVERVIEW:
The Technical Lead, Building Technology Integration Services is responsible for the technical delivery of Building Technology projects within RioCan. This role involves close collaboration with IT, Service Desk, Operations, Sustainability, and Asset Efficiency teams to support and optimize the building network and telecommunications infrastructure. The Technical Lead works collaboratively with vendors, partners, stakeholders, and project managers to ensure successful project delivery.
RESPONSIBILITIES

• Project Collaboration and Management
• Work closely with Project Management teams to define clear roles and responsibilities, set milestones, and provide timely status updates.
• Execute project work plans and revise them as necessary to address changing needs and requirements.
• Act as the Technical Lead on Building of Things (BoT) projects, recommending solutions to technical challenges and coordinating on-site diagnosis with involved parties.

• Technical Implementation and Support
• Create, update, and maintain a site asset hardware database for accurate tracking of equipment.
• Pilot new BoT technologies in a laboratory setting to assess feasibility and performance.
• Coordinate with vendors for installations and troubleshooting and facilitate communication between multiple vendors and property management teams.
• Conduct on-site technical troubleshooting and work with third-party support teams to resolve issues.
• Assist with vendor management and participate in regular meetings with property management teams.

• IT Policy and Security
• Participate in the development and communication of IT policies, procedures, and standards.
• Ensure that all security practices are compliant with company policies and procedures.
• Identify opportunities to improve the security and efficiency of building technology systems.

• Technology Evaluation and Consultation
• Participate in research and evaluation of new technologies relevant to building integration services.
• Provide technical consultation and support to project management and support teams.
• Champion the adoption of new technologies across various property sites and keep IT management informed of any technical challenges encountered.

• Additional Duties
• Handle IT tasks related to new office setups, expansions, or property development projects.
• Provide after-hours support for emergency technical assistance and scheduled projects as needed.
• Regularly travel to site offices to fulfill job requirements

QUALIFICATIONS:

• Strong technical knowledge of building network infrastructure, telecommunications, and BoT (Building of Things) technologies with 5+ years of experience
• Excellent project management and collaboration skills
• Ability to troubleshoot and diagnose complex technical issues
• Experience creating and maintaining hardware asset databases
• Effective communication with stakeholders, vendors, and cross-functional teams is crucial, along with adaptability to evolving technologies and requirements

$104,500 - $127,500 a year
The base salary range for this role reflects compensation for candidates at varying levels of experience and proficiency. The salary will be determined based on the successful candidate's relevant competencies, including skills, experience, education, and our teams' requirements.
The listed salary range does not include bonus and other total rewards. This role is eligible for participation in the company's bonus program.
This job posting is for a newly created role within our organization.
Why join RioCan?
We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life: physically, emotionally, financially, and socially. Here's what we offer:
An Extensive Health and Benefits Program that includes health and dental benefits starting on day one, healthcare and wellness/lifestyle spending accounts, access to an employee family and assistance program, virtual healthcare services, and other resources to support your overall well-being.
A Comprehensive Retirement Program to help prepare you for your future. This includes matching employee contributions in a retirement savings plan, pension plan,
and an employee unit purchase plan.
Work/Life Balance that prioritizes you. Enjoy flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.
Professional Growth and Development opportunities to advance your skills and grow your career through our continuing education reimbursement, mentorship and leadership development programs, on-demand online learning, and cross-functional training opportunities.
Additional Perks and Benefits that include paid time off, parental leave top-up, employee discounts, referral and recognition programs, and year-round opportunities to connect through community initiatives, committees, and social events.
If you share RioCan's values and a passion for real estate, we want to hear from you.
We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.
You can visit us at and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required