Job Description

We are seeking a

hands-on Technical Field Site Manager

to lead the installation of premium thermally broken aluminum window and door systems. In this role, you will combine field leadership, project management, technical expertise, and client-facing professionalism to ensure every installation meets the highest standards of craftsmanship and quality. You will play a critical role in mentoring your team, delivering exceptional client experiences, and driving project success from planning through completion.

What You'll Do

Lead, supervise, and mentor installation and service crews, promoting best practices, safety, and workmanship excellence. Actively participate in installations to maintain hands-on quality oversight and ensure meticulous attention to detail. Manage projects from planning through execution, including schedules, budgets, resources, logistics, and quality assurance. Serve as the on-site technical authority, interpreting architectural drawings, specifications, and building codes to ensure compliance and accuracy. Communicate effectively with clients, general contractors, consultants, and internal teams, ensuring expectations are managed and exceptional service is delivered. Identify and resolve on-site challenges, develop solutions, and maintain a safe, productive work environment. Oversee warranty service, troubleshooting, and post-installation support, ensuring client satisfaction.

What We're Looking For

Certified Journeyman Glazier (Red Seal or provincial equivalent) with extensive hands-on field experience. Proven experience in field supervision, project coordination, and managing installations and service work. Strong technical knowledge of glazing systems, thermally broken aluminum products, building codes, and construction safety standards. Excellent leadership, organizational, problem-solving, and communication skills, including client-facing professionalism. Comfortable working at heights and handling heavy materials and equipment while maintaining a hands-on presence. Valid Class 5 driver's license with a clean abstract and willingness to travel for out-of-town projects and extended hours as needed.

Why Join Us

Lead and mentor a skilled team while delivering premium products and exceptional client experiences. Be a key contributor in a company that values craftsmanship, innovation, and safety. Work in a dynamic, hands-on environment with opportunities for career growth and development.

What's in it for you?

Competitive salary and benefits package. Career growth and professional development opportunities. A collaborative, supportive, and innovative work environment. Exposure to diverse projects and Lux Windows & Doors products. A role where you can make a real impact on client satisfaction and company success. Continuous learning in a fast-paced, industry-leading company.
Lux Windows & Doors is committed to creating a workplace where employees thrive, grow, and make a difference. If you are organized, motivated, and ready to provide exceptional client support while contributing to operational excellence, we want to hear from you!

Job Types: Full-time, Permanent

Application question(s):

Do you currently hold a valid Class 5 driver's license with a clean driving abstract? Briefly describe the largest or most complex glazing project you have supervised from start to finish.
Experience:

hands-on glazing installation: 5 years (required) supervising installation or service crews: 2 years (required)
Licence/Certification:

Certified Journeyman Glazier designation (required)
Willingness to travel:

25% (required)
Work Location: In person