Job Description

Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in person
- Assist customers with inquiries, complaints, and product information
- Process orders, returns, and exchanges accurately and efficiently
- Perform data entry tasks to update customer records and order information
- Upsell products and services to maximize sales opportunities
- Communicate effectively in English
- Analyze customer needs and recommend appropriate solutions

-Shipping and Receiving orders and sales

Requirements:

-Industry experience required
- Previous experience in customer service or a related field is preferred
- Proficiency in English
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities to resolve customer issues effectively
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in data entry and computer skills
- Sales experience or the ability to upsell products is desirable

_ Strong math skills

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the duties or requirements of the position at any time based on business needs.

Job Type: Full-time

Pay: From $43,680.00 per year

Benefits:

Extended health care On-site parking
Work Location: In person