Job Description

Description

The

Office of Continuing Medical Education

in the

Cumming School of Medicine

invites applications for a

Technical & Communications Assistant

. This Fixed Term Recurring Part-time position is for approximately 6 months (based on length of grant funding), with the possibility of extension.


This position reports to the Manager, Continuing Medical Education & Professional Development.


The Technical Assistant will work closely with the Innovation and CME teams, as well as faculty and registrants to provide professional and technical support to primarily synchronous online educational events. Due to the dynamic nature of course and program deliveries, there will be variable hours assigned.


This is a recurring part-time position. Recurring Part-time employees are hourly employees engaged to perform work on an irregular schedule.

Summary of Key Responsibilities

(job functions include but are not limited to):

Provide basic tech support to the delivery of CME&PD virtual courses + Coordinating with course registration team
+ Pre course: assigning streaming channels, preparing for interactivity, etc.
+ Leading or supporting dry runs as required
+ Day-of: responding to registrants' email inquiries; hosting, recording the course live sessions;
+ Assisting teaching faculty in virtual course sessions including setting up groups, tracking the chat window, slide sharing and interactivities such as breakout groups, polling, whiteboard, etc.
+ Post course: validating attendee list and tracking course attendance, handling session recordings, etc.
Develop and/or edit web-based written, audio and video materials with the guidance of education consultant and subject matter experts Update and maintain web content/design, especially on the Drupal 8 site Support to communications functions as required Ability to interpret the needs of others, particularly those with a non-technical background Ability to train faculty and staff in the use of learning technologies Ability to take direction and receive constructive feedback Excellent time management skills, including response time to emails and requests

Qualifications / Requirements:

Bachelors degree required Exposure to distant classroom setting in adult education is an asset Working knowledge and experience with: video conferencing, web conferencing and webinar; online survey platform(s) Require Basic audio and video editing, as well as in basic web content management, Marketo and other software, as well as social media Required Well-developed organizational skills and attention to detail with ability to prioritize and meet deadlines Able to work independently as well as collaboratively Comfortable in a fast paced, dynamic work environment Excellent communication and interpersonal skills displaying professionalism, tact and diplomacy

Application Deadline:

September 19, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.


This position is part of the AUPE bargaining unit, and falls under the

Technical Job Family, Phase 1.


For a listing of all management and staff opportunities at the University of Calgary, view our

Management and Staff Careers website

.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.


The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments (

equity@ucalgary.ca

) and requests for accommodations can be sent to Human Resources (

hrhire@ucalgary.ca

).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.