Job Description

Technical Business Analyst - Permanent - 18647
About the Opportunity
The Business Analyst will focus on analyzing and optimizing business processes and requirements related to Dynamics 365 Finance & Operations. This role includes supporting end-users, implementing new tools and features, and ensuring systems are aligned with organizational goals. The ideal candidate will have experience with Dynamics 365, and a strong background in business analysis and user support. This position is in office and requires you driving to the Hamilton area 5/days a week.
Duties include but are not limited to:

• Elicit and analyze business requirements and processes from stakeholders
• Develop detailed business requirement documentation and user stories
• Identify areas for improvement and optimization in business processes Dynamics 365 Support
• Provide day-to-day support to end-users on Dynamics 365
• Assist with configuration, customization, and implementation of new tools and features
• Collaborate with internal teams and vendors to ensure system functionality meets business needs
• Troubleshoot issues and provide training to users

Tool Implementation & Enhancement

• Lead or support initiatives to implement new tools or modules within Dynamics 365
• Work closely with stakeholders to define requirements and ensure successful deployment
• Project Coordination
• Manage or support projects related to system enhancements and process improvements
• Coordinate with departments and vendors to ensure timely delivery and adoption
• Other Duties as Assigned

About You
The successful candidate will have the following:

• Bachelor's degree in Business, Finance, Information Technology, Computer Science or related field
• Minimum 5 years of experience as a Business Analyst
• Experience with Dynamics 365 Finance & Operations
• Experience with MS Power Platform (Power Apps, Power Automate, Power BI, etc.) strongly preferred
• Proficiency in X++ considered an asset
• Experience working with Microsoft Visual Studio, Strong analytical, problem-solving, and communication skills
• Ability to work independently and collaboratively across teams

Preferred Skills

• Experience in Dynamics 365 development or configuration
• Knowledge of business process modeling and optimization techniques
• Experience in Agile methodologies

LROIT
How to Apply
Please apply by clicking the "Apply Now" button below and follow the instructions to submit your resume. You can also apply by submitting your resume directly to . If you are already registered with us, please contact your Senior Recruiter. Please quote job 18647.
LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.
Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.
#LI-CA1

Skills Required