Job Description

Job Summary

As a Quality Assurance and Technical Support Analyst at Clear Spider, you will be working on interesting projects with world leading companies that employ the latest technologies. We are looking for a detail-oriented team player who thrives in a fast paced work environment. The ideal candidate will be a self starter with a client-focused attitude and demonstrated experience in a similar function.

Pursue your career in a growing and rewarding environment while working alongside a great group of professionals. We strongly believe in giving our team members the platform to make a significant impact. In this role, we want you to grow with us, and make the biggest contribution you can possibly make.

RESPONSIBILITIES:

Develop and communicate detailed business requirements through written documentation, process flows and use cases Identify, trace, isolate and replicate problems and successfully conduct root cause analysis as required Deliver highly detailed reproduction steps to developers for defects Document, track and escalate issues as appropriate, and maintain knowledge base Communicate status, open issues and issue resolution to project teams and manager in a timely manner Participate in the analysis, design, implementation and ongoing support requirements and prepare accurate testing estimates Provide advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing. Plan and organize testing efforts that incorporate all of the activities required to effectively test the system, e.g. regression testing, systems integration testing, stress testing, user acceptance testing etc Create and execute test plans to ensure development outputs meet defined business requirements and technical specifications Write test cases and update test cases on requirement updates Compose manual and automated test scripts for new and existing functionality Execute test cases and document the results Coordinate and facilitate regular defect review meeting with stakeholders, and provide defect status reports

Required Education, Skills and Qualifications

REQUIREMENTS:

B.COMM, BS, Computer Science or equivalent Strong background in, and at least 2+ years of working in QA 2+ years experience in functional analysis and business requirements identification Some experience in bug tracking tools Excellent analytical and interpersonal skills; excellent English language verbal and written communication skills Scripting (perl, javascript, jquery), JSON, XML, SQL, data migration and upload, web services Demonstrated understanding of complex e-commerce businesses Demonstrated ability to meet deadlines and manage multiple projects Articulate, detail oriented, hard-working, team player being able to work under pressure
Inventory/distribution/logistics industry experience is a plus.

COMPENSATION & BENEFITS

Generous compensation with paid vacation days, as well as health and dental benefits Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP) available for you to participate in (Clear Spider adds to your RRSP contributions) A positive, growth-oriented team environment and frequent office social events

Company Profile

ABOUT CLEAR SPIDER

Clear Spider is the market leader in enterprise cloud-based inventory management solutions.

Over 100,000 companies around the world use Clear Spider. Our clients include Fortune 500 companies, as well as small to medium sized businesses. Our solutions include inventory management, warehouse management, and order management. Clear Spider is available through the cloud on desktops, tablets, and smart phones.

Job Types: Full-time, Permanent

Pay: $50,000.00-$80,000.00 per year

Benefits:

Extended health care
Work Location: In person