Job Description

At Richardson International, being truly invested is at the heart of everything we do. For over 165 years, Richardson has been dedicated to Canadian agriculture. Recognized as a global leader in agriculture and food processing, Richardson is one of Canada's Best Managed Companies with over 3,500 employees across Canada, the US, the UK, and Europe. At Richardson, we are committed to enhancing our facilities and services and investing in our people and our communities.
Working with Richardson opens the door to a world of possibility. We currently have an opportunity for a Technical Analyst on the Application Support Team in our Richardson Building located in Winnipeg. As a member of the Application Support Team, you will be responsible for the administration, troubleshooting and documentation of Richardson delivered applications.
Responsibilities

• Providing troubleshooting and issue resolution by diagnosing user-reported application problems, identifying root causes, applying fixes, and escalating complex issues when necessary.
• Assisting users with application usage by offering guidance, answering questions, and helping them understand best practices .
• Documenting incidents and resolutions in the ticketing system, keeping clear records of actions taken, and communicating updates to users and team members.

Qualifications

• 1-3 years of experience as a Technical Analyst or in a related technical support role
• Strong proficiency in MS Office, with an interest in business workflows and systems
• Excellent communication, organizational, and customer service skills
• Proven ability to work both independently and collaboratively in a team environment
• Strong analytical and problem-solving skills with the ability to prioritize and manage multiple tasks

Richardson International provides an excellent compensation package consisting of competitive salary, pension, a flexible benefits plan and training and career development opportunities.
Interested candidates should click the Apply icon to apply online by December 2, 2025.
Richardson International values diversity in the workplace. Women, Indigenous Peoples, Visible Minorities, and persons with disabilities are encouraged to apply and self-identify.

Skills Required