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Job Category Customer Success Group
Job Details
The Customer Success team is looking for a driven and detail oriented Technical Account Manager for CDP (Customer Data Platform). You will have responsibility for a small number of assigned accounts, maintaining a dedicated focus to ensure clients are extracting the most value out of the customers Salesforce investment. The TAM will have a track record in translating sophisticated technical issues into tangible solutions. Collaboration with our most strategic customers is key, demonstrating extensive knowledge of the Salesforce platform. You will forge relationships with your customers, develop a deep technical understanding of their Salesforce implementation, share technical best practices and act as a point of contact for any major incidents, leading the customer's expectations and communications through resolution of such incidents.
Responsibilities:
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