Technical Account Manager

Dartmouth, NS, CA, Canada

Job Description

Since 1933,

Preston Phipps Inc.

has been a leading distributor and manufacturers' representative of Steam, Hot Water and Critical Air solutions across Canada. We are currently looking for a new colleague to join our Dartmouth team to support the industrial, institutional and commercial markets in Nova Scotia and PEI as a combination internal/external salesperson. The ideal candidate has the ability to process information well in a dynamic environment focused on customer service.

The responsibilities will include maintaining existing customer relationships while building opportunities with clients we do not currently partner with. Working directly with end users, contractors, and engineering groups you will cultivate new equipment sale opportunities while positioning our offering with strong elements of value-add and process improvement. You will bring a strong understanding of Preston Phipps' business as well as our customer's process to build relationships with key stakeholders so they value you as a partner.

This is an opportunity for personal and professional growth by increasing technical knowledge while offering value to the local maritime economy.

About the Role:



Identify business opportunities and proactively approach clients to inform and educate them on the company's products, services, and capabilities Develop annual project sales forecasts and plans to achieve growth targets Determine customer's needs by demonstrating deep knowledge of the customer's applications and processes Sell products by establishing contact and developing relationships with prospective customers and current clients Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending operational and reliability improvements. Meet booking targets, pipeline management and key account management goals Identify product improvements or new products by remaining current on industry trends, market activities, and competitors Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Assist in creating proposals and quotes where required Frequent travel to conduct meetings with clients and prospective clients; attend tradeshows, exhibitions, conferences, etc

Required Experience:



Strong technical aptitude and the ability and willingness to work as a team member in a fast paced and continuously changing environment, carrying out assignments to completion with minimum supervision Bachelor's degree in mechanical engineering is preferred, but not required Candidates with the label of engineering and/or engineering technologist or with a solid background in technical sales are encouraged to apply Strong knowledge of mechanical systems Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures) Experience in working with engineering firms, contractors and end users in the industrial, institutional and commercial markets is an asset Experience in external sales of technical or industrial products, and proven experience in selling turnkey proposals and concepts to management teams using financial models is an asset

Competencies:



Business Acumen

: Understands how businesses and markets work; aware of competition and industry trends.

Customer Focus

: Builds strong customer relationships, acts with customers in mind, and earns their trust.

Composure

: Stays calm and effective under pressure; a steady influence in tough situations.

Integrity & Trust

: Direct, honest, and reliable; maintains confidentiality and admits mistakes.

Organizational Agility

: Knows how organizations function; navigates both formal and informal networks.

Political Savvy

: Effectively manages complex organizational dynamics with discretion and foresight.

Strategic Sales Agility

: Anticipates trends, develops competitive strategies, and sees the big picture.
Please note that only selected candidates will be contacted. We would like to thank all applicants for your interest in Preston Phipps.

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Dental care Disability insurance Extended health care Life insurance Paid time off Profit sharing Vision care
Work Location: Hybrid remote in Dartmouth, NS B3B 1R9

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Job Detail

  • Job Id
    JD2730946
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dartmouth, NS, CA, Canada
  • Education
    Not mentioned