Job Description

Remote | Must Reside in Canada | Full-Time Employment

About Us

WebDesk Solution Limited

is a leading eCommerce development agency specializing in web development, digital marketing, and custom solutions for

Shopify, BigCommerce, Magento, and Adobe Commerce

.

We're looking for a

Technical Account Manager

to build strong client relationships, manage accounts, and drive sales growth across the Canadian market.

Responsibilities

Develop and maintain strong client relationships through effective account management. Collaborate with cross-functional teams to drive sales initiatives and achieve targets. Use

Zoho CRM

(or similar tools) to track sales activities, manage accounts, and analyze performance metrics. Negotiate contracts and agreements to maximize profitability while ensuring customer satisfaction. Conduct market analysis to identify trends, opportunities, and competitive insights. Lead technical sales presentations and demonstrations to showcase our products and services. Provide guidance within the sales team, mentoring junior staff and sharing best practices. Continuously analyze customer feedback and market data to improve service delivery and product offerings.
Experience & Skills

1 to 3 years of experience in technical sales, SaaS sales, or eCommerce sales. Strong abilities in collaborative sales, account management, negotiation, and leadership. Proficiency in

Zoho CRM

(or equivalent) for client relationship management and tracking. Analytical mindset for identifying market trends and customer needs. Excellent communication and interpersonal skills, with a focus on relationship-building.

Must reside in Canada.

Employment Type

Full-Time, Permanent Employment

100% remote - work from anywhere in Canada. Occasional client meetings (virtual or in-person) may be required.
Compensation & Benefits

Base Salary:

$40,000 - $60,000 CAD per year (based on experience).

Commission:

Eligible for

2.5% to 5%

commission on retainer and maintenance agreements secured during account management. Commission continues as long as you manage the client's account.

Paid Time Off / Vacation Leave

Performance Bonuses

based on quarterly targets

Training and Career Growth Opportunities

within a fast-growing digital agency
How to Apply

Send your resume and a short cover letter highlighting your experience in technical or SaaS sales and why you're interested in joining

WebDesk Solution Limited

.

Job Type: Full-time

Pay: $40,000.00-$60,000.00 per year

Benefits:

Paid time off
Work Location: Remote