At Rogers, we put our customers first in everything we do. We\'re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference - they\'re passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most.
If you\'re someone who\'s excited by a challenge, takes initiative, and moved to make a difference, you\'ll find success here. We\'re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day.
This is a remote role which means you get to work from home! We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions - we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to building a rewarding career at Rogers.
Think you\'re up for the challenge and the fun? If so, consider the following opportunity!
We\'re hiring for Technical Support Consultant - Work From Home to join our GTA frontline team starting on January 30, 2023. In this role, you will be supporting customers with their Wireless services.
At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you\'re someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you\'d be a great fit for our team!
You are:
Empathetic - You are someone who is able to show understanding and relate to the customer
Outgoing - You are someone who is friendly and approachable
Patient - You are someone who regardless of situation is able to support the customer in a tactful and effective manner
Genuine - You are someone who is authentic in your interaction with customers
Knowledgeable - You are someone who is comfortable learning new computer systems and various applications
You get to:
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